Benefits Coordinator

Benefits Coordinator

Tulsa, OK (Onsite)

Job Type: Contract-to-Hire

Schedule: Full-Time

Position Summary

A busy and growing healthcare practice is seeking a dependable, detail-oriented Benefits Coordinator to join its front office team. This onsite, contract-to-hire position plays a critical role in supporting patient access to care by verifying insurance eligibility, obtaining prior authorizations, maintaining accurate patient records, and assisting with insurance-related issues.

The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced medical environment. Strong communication skills, attention to detail, and the ability to work both independently and collaboratively are essential.

Key Responsibilities

• Verify insurance eligibility and benefits for clinic visits, procedures, and surgeries through carrier websites and direct communication with insurance companies.
• Maintain accurate patient demographic and insurance information within practice management and electronic medical record (EMR) systems.
• Review and document patient deductibles, copayments, coinsurance, and other benefit information.
• Complete and upload required insurance and benefits documentation into patient records.
• Obtain prior authorizations for office visits, procedures, diagnostic testing, and surgeries as required.
• Secure approvals for emergency services involving HMO and PPO plans.
• Enter referrals and authorization information accurately and in a timely manner.
• Follow up on pending authorizations, insurance inquiries, and accounts requiring additional research.
• Communicate with scheduling and front desk staff regarding insurance verification issues and missing information.
• Assist in resolving insurance and billing issues that may impact patient care or claim processing.
• Provide additional front-office support as needed.
• Perform other related duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office applications.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.

Preferred

• Minimum of one year of experience in insurance verification, benefits coordination, prior authorizations, medical billing, or a related healthcare role.
• Experience working in a medical office or healthcare setting.
• Familiarity with EMR systems, practice management software, and insurance carrier portals.
• Knowledge of insurance eligibility, referrals, and authorization processes.

Skills & Competencies

• Insurance Verification
• Prior Authorizations
• Medical Office Administration
• Electronic Medical Records (EMR)
• Patient Registration & Demographics
• Data Entry Accuracy
• Customer Service
• Communication & Follow-Up
• Time Management
• Problem Solving

Physical Requirements

• Prolonged periods of sitting and computer work.
• Regular use of a telephone, computer, and standard office equipment.
• Frequent repetitive hand movements and keyboard use.
• Occasional standing, walking, bending, reaching, and squatting.
• Ability to lift up to 25 pounds.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #208-Rowland Tulsa