Receptionist / CSR (Entry Level)

Job Description

Job Description

Receptionist / Customer Service Representative (Bilingual)

Automation Personnel Services seeking a friendly, professional, and highly organized Receptionist / Customer Service Representative (CSR) to be the first point of contact for our customers and visitors. The ideal candidate is bilingual (English/Spanish), customer-focused, and capable of handling a fast-paced office environment while delivering outstanding service.

Zip Code : 77073

Pay Rate
$17-18 per hour

Schedule and Hours

Monday – Friday: 8:00 AM – 4:00 PM

Occasional Saturday work as needed

Overtime may be required based on business demands

Receptionist / Customer Service Representative (Bilingual) Duties and Responsibilities

• Greet customers, vendors, contractors, and visitors in a professional and welcoming manner.
• Answer and direct incoming multi-line phone calls.
• Provide exceptional customer service in both English and Spanish.
• Assist customers with service requests, product inquiries, estimates, and appointment scheduling.
• Coordinate service calls and installation appointments with technicians and customers.
• Receive and process customer payments and maintain accurate records.
• Create and update customer accounts and job information in company systems.
• Respond to emails and customer inquiries promptly and professionally.
• Assist with invoicing, filing, scanning, and other administrative duties.
• Maintain office supplies and reception area organization.
• Support management and operations teams with various clerical tasks.
• Resolve customer concerns efficiently and escalate issues when necessary.
• Maintain confidentiality of customer and company information.

Receptionist / Customer Service Representative (Bilingual) Duties Qualifications and Requirements

• Fluent in English and Spanish (Bilingual required).
• High School Diploma or GED.
• Minimum 1–2 years of customer service, receptionist, administrative, or call center experience.
• Strong verbal and written communication skills.
• Professional appearance and demeanor.
• Excellent organizational and multitasking abilities.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to work independently and as part of a team.

Job Type
Full-time, Temporary to Hire, Permanent

Benefits

• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates.

Click Apply Now to submit your application or call us at View phone number on us.fitly.work to learn more. You can also apply in person at our office located at:

Automation Personnel Services Houston North Branch
2129 FM 2920
Suite 200
Spring, TX 77388

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services

Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:

• 11-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2026).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2026).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Named one of America’s Best Temp Staffing Firms by Forbes (2025).
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

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Equal Opportunity Employer

APSHoustonNorth