Program Support Assistant
US Department of Veterans Affairs
Job Title
Program Support Assistant
Duties
Duties include, but may not be limited to the following:
- Manage multiple fund control points (FCPs) supporting programs such as Compensated Work Therapy, Suicide Prevention, the Community Emergency Residential contract, and Behavioral Health Clinic supplies.
- Serve as backup to the Behavioral Health Administrative Officer, including administrative oversight and support.
- Support Quality Management efforts through data collection, aggregation, analysis, and reporting to assist with improvement initiatives.
- Serve as timekeeper for assigned supervisors (e.g., PRRTP Manager) and provide administrative support to PRRTP, IOP, and related clinical staff.
- Independently coordinate administrative duties, set daily priorities, and ensure accuracy and timeliness of work products.
- Prepare and research correspondence, reports, and documentation for supervisor review and signature.
- Coordinate with program managers and supervisors across Behavioral Health, PRRTP, IOP, and the medical center to ensure smooth administrative operations.
- Maintain expert knowledge of Behavioral Health procedures, directives, program operations, and administrative regulations.
- Act as the technical expert on administrative matters for PRRTP and the Intensive Outpatient Program.
Work Schedule: 7:30am - 4:00pm Monday - Friday
Telework: Ad-hoc; This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/ PD064010
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
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