Receptionist

Job Description

Job Description

Description:

SBBC (School-Based Behavior Consultation) is dedicated to Helping Students Reach New Heights.
We focus on skill development & challenging behavior reduction for student success through ABA therapy & behavior support interventions in-center, in-school & in-home to improve social skills, academics, vocational skills, functional skills & communication!

We are looking for a friendly, organized, and dependable Receptionist/Administrative Assistant to join our team and help create a welcoming environment for clients, employees, and visitors.

The receptionist/administrative assistant is the first point of contact for our organization. This role is responsible for greeting guests, managing phone calls, supporting administrative tasks, helping maintain a smooth & professional front office environment, and helping to build and maintain a positive culture at SBBC.

To successfully fulfill the role of receptionist/administrative assistant, an individual needs to be a team player, be willing to step in and help as needed, and have good oral and written communication skills.

BENEFITS

• Competitive Pay
• Work-Life Balance – Work-life balance is a priority
• Paid Time Off - 5 hours for every 150 hours worked (accrued hourly)
• Holiday Pay – 6 paid holidays
• Medical, Dental, Vision as well as Supplemental Insurance (Critical Care, Accident, Short Term Disability, and Term Life)
• 401(k) - 100% match on the first 3% of compensation

ESSENTIAL JOB FUNCTIONS

• Open or close the center as assigned (unlock/lock doors, turn on/off lights, etc.)
• Support positive center culture through friendly interactions and proactive communication
• Communicate effectively with therapists, BCBAs, and administrative staff
• Uphold HIPAA standards and maintain client confidentiality at all times
• Assist with tracking staff attendance and punctuality and daily lunch coverage schedule
• Notify appropriate staff when staff and/or client schedule changes occur
• Track client arrivals and dismissals
• Ensure all staff and client check-ins are completed daily
• Collect, organize, and distribute incoming/outgoing mail and deliveries
• Assist with data entry, filing, and record keeping
• Participate in staff meetings and trainings as required
• Conduct regular informal check-ins with staff to ensure they feel supported
• Plan and organize staff engagement events
• Report facility maintenance needs to the Operations Manager
• Manage supplies
• Complete additional tasks assigned at the discretion of SBBC

JOB REQUIREMENTS

• Strong interpersonal skills and a cooperative attitude
• Excellent problem-solving and conflict resolution skills
• Ability to prioritize and respond to important tasks quickly
• A professional, yet friendly phone and email demeanor
• Working knowledge of Google applications (e.g Gmail, Sheets, Slide, Meet, etc)
• High School Diploma or equivalent

EXPERIENCE

• Minimum 1 years experience office administration in a medical or educational setting, preferred
  

PHYSICAL REQUIREMENTS

While performing duties of this job, the employee is regularly required to:

• Stand for periods of time, move around the work site, move from one work site to another, sit at a desk.
• Stoop, kneel or crouch to assist students.
• Occasionally lift and/or move materials up to fifty pounds.
• Communicate with internal and external stakeholders by talking and listening.
• Operate a computer and other technology devices.
• Read and analyze data (close visual acuity).