Retention Marketing Specialist II

Job Description

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Beyond connecting customers to their favorite entertainment, our Video Services team delivers an award-winning TV experience to millions of customers across DISH TV and Sling TV platforms. Our dynamic teams are unwavering in our commitment to continuous innovation, ensuring the evolution of products and the constant enhancement of the overall customer experience.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person interview.

This role drives customer retention and engagement by navigating the complex landscape of multimedia marketing campaigns and strategic partner relationships. The position addresses the challenge of delivering consistent, high-impact messaging across diverse channels like email, web, and transactional account platforms. Successful execution ensures that programming opportunities from major networks are effectively leveraged to meet enterprise-wide growth goals while bridging the gap between technical requirements and creative excellence.

What Success Looks Like (Objectives)

• Drive customer engagement by overseeing the creative direction and execution of multi-channel marketing campaigns across email, web, and transactional account platforms
• Partner with major programming networks, such as FOX, AMC, and Disney, to identify and capitalize on high-value marketing opportunities that align with brand objectives
• Lead cross-functional stakeholders and creative agencies in the iterative development and testing of assets to optimize campaign performance
• Orchestrate the delivery of multiple high-stakes initiatives simultaneously through efficient resource management and proactive supervision
• Cultivate enterprise-wide relationships to align technical and non-technical departments toward shared strategic goals and coordinated communication
• Communicate project scope, deliverables, and timelines effectively to ensure transparency for diverse teams at all levels of the organization
• Provide transparent visibility into project health by establishing robust reporting frameworks and resolving roadblocks for stakeholders as necessary
• Assist with planning, creating, and executing video content and on air commercials targeted to existing customers.

Skills, Experience and Requirements

Core Skills and Competencies (What you’ll bring)

• Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate a sense of urgency
• Strategic vision in developing and executing creative marketing that drives measurable customer action
• Project management capabilities to orchestrate multiple high-stakes initiatives under tight deadlines and pressure
• Exceptional relationship-building expertise to align technical and non-technical departments toward shared enterprise goals.Strategic vision in developing and executing complex creative marketing frameworks that drive measurable customer action
• AI Literacy to leverage emerging technologies for workflow automation, content optimization, and data-driven creative insights

Minimum Requirements

• Minimum Education: Bachelor’s Degree in Marketing or a related discipline
• Minimum Experience: 1-3 years of experience in Marketing or Project Management
• Required Technical Skills:
• Email and Web marketing platforms
• Project management software and reporting tools

Visa sponsorship not available for this role

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact View email address on ziprecruiter.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)