Call Center Representative

Join the Furniture Fair Team!

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package

Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join our Call Center Team at Furniture Fair!

As a Call Center Representative, you'll be the voice of our brand—answering questions, solving problems, and making a difference for our customers every day.

What You'll Do

• Answer incoming customer calls
• Provide outstanding service with a professional and positive attitude
• Gather and document caller information
• Resolve issues or escalate as needed
• Support your team and help create a positive environment

What We're Looking For

• Previous customer service or call center experience
• Great phone presence and communication skills
• Strong attention to detail and data entry skills
• Reliable attendance and flexible schedule (includes evenings & weekends)
• A team player with a positive attitude

Benefits That Work for You

• Medical, Dental, Vision Insurance
• Life & Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off
• Generous Employee Discounts
• Fun, friendly work environment

Ready to apply?

If so, let's get started! Apply today and find limitless possibilities with Furniture Fair!

Furniture Fair has grown into the premier location for home furnishings and mattresses in the Ohio, Kentucky and Indiana regions. For over 64 years Furniture Fair, a family owned and operated business, has provided a tradition of quality home furnishings at fair prices, while continually improving our services to meet and exceed our customers' expectations.

To achieve our mission we apply Honesty, Integrity, and Professionalism in our dealings with each other and our customers. For this reason, our extended Furniture Fair family includes many employees with a tenure of more than 20 years.