Community Outreach Associate

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Paid time off
• Savings bank
• Wellness resources

Position Overview The Urban Health Collaborative (TUHC) is seeking a dependable, organized, and community-focused team member to support community programs, outreach efforts, and program evaluation activities. This position will work directly with community members to collect accurate program and participant information while helping residents learn about TUHC services, events, and available community resources.

The position combines field-based community engagement with data collection and administrative support. The team member will assist with surveys, participant intakes, outreach tracking, data entry, event recruitment, and follow-up activities under the direction of TUHC staff. The ideal candidate is comfortable speaking with diverse community members, following established data collection procedures, protecting confidential information, and representing TUHC professionally in community settings.

Duties are expected to be approximately 70% community outreach and data collection and 30% data entry, documentation, and general program support.

Key Responsibilities Data Collection and Documentation
·    Assist with collecting participant information through surveys, questionnaires, program intake forms, and other approved data collection tools.
·    Explain the purpose of surveys or forms to participants and help answer basic questions about the data collection process.
·    Review completed forms for completeness and accuracy before submission.
·    Enter participant, outreach, and program information into organizational databases, spreadsheets, or tracking systems.
·    Maintain organized and accurate records of outreach contacts, program participation, referrals, and follow-up activities.
·    Assist staff with preparing data for program reports, grant reporting, and internal evaluation activities.
·    Follow established procedures for confidentiality, privacy, and secure handling of participant information.

Community Outreach and Engagement
·    Conduct community outreach to increase awareness of TUHC programs, services, workshops, screenings, and events.
·    Engage community members at outreach events, food distributions, health programs, partner events, and other community-based activities.
·    Assist with distributing flyers, educational materials, program information, and community resource information.
·    Support participant recruitment for TUHC programs, surveys, workshops, and community initiatives.
·    Communicate respectfully with residents and help create a welcoming environment for individuals and families seeking services.
·    Assist with follow-up outreach by phone, email, text, or other approved communication methods when directed by program staff. 

Program and Partnership Support
·    Support staff with community events, outreach activities, registration, check-in, and program logistics.
·    Assist with maintaining contact lists and information for community partners, service providers, and outreach locations.
·    Share community feedback, recurring questions, and observed service needs with supervisors to help improve programs and outreach strategies.
·    Participate in staff meetings, training sessions, and program debriefs as assigned.
·    Provide general administrative and program support when needed.

Qualifications Minimum Education and Experience
·    High school diploma or equivalent required.
·    Current college students or individuals with coursework or experience in Public Health, Social Work, Sociology, Psychology, Community Health, Education, Human Services, Research, or a related field are encouraged to apply.
·    Previous experience with community outreach, survey administration, data collection, customer service, public health programs, or nonprofit organizations is preferred but not required.
·    Experience working with individuals and families from diverse backgrounds is a plus.

Required Knowledge, Skills, and Abilities
·    Strong interpersonal, communication, organizational, and time-management skills.
·    Ability to communicate clearly and respectfully with community members and partner organizations.
·    Strong attention to detail and ability to follow instructions and standardized procedures.
·    Ability to collect and enter information accurately.
·    Basic proficiency with Microsoft Office Suite and Google Workspace.
·    Comfort learning electronic forms, spreadsheets, databases, and other program tracking systems.
·    Ability to work independently while also taking direction and collaborating with supervisors and team members.
·    Ability to maintain confidentiality and handle participant information responsibly.
·    Commitment to community service, health equity, and respectful engagement with diverse communities.

Preferred Qualifications
·    Bilingual candidates, particularly those proficient in English and Spanish, are strongly encouraged to apply.
·    Familiarity with communities and community resources in Central New Jersey is preferred.
·    Experience conducting surveys, interviews, outreach, canvassing, program registration, or community-based data collection is a plus.
·    Experience with data entry, spreadsheets, or basic reporting is preferred.

Working Conditions ·    This position includes both office-based and community-based work.
·    The role may require walking, standing, and interacting with community members for extended periods during outreach activities and events.
·    Local travel to community sites, partner locations, and program events may be required.
·    Occasional evening or weekend availability may be required based on programming and outreach needs.
·    Reliable transportation is preferred for community-based assignments.

Hours and Compensation ·          Compensation: $160 – $200 per week, depending on experience, availability, and program needs.
·          Minimum Commitment: Approximately 10 hours per week.
·          Additional Hours: Must be flexible to work additional hours as needed.
·          Schedule: Flexible scheduling is required.
·          Availability: Some evenings, weekends, community events, and outreach activities may be required based on program needs.

This is an excellent opportunity for someone interested in public health, community engagement, research, program evaluation, nonprofit work, or social services. The position provides hands-on experience collecting community-based data, engaging residents, supporting public health programs, and learning how community information is used to strengthen programs and document impact.

Flexible work from home options available.