Sr. Product Manager - UX

Role Description

We are seeking a highly collaborative and customer-focused Product Manager, UX to help drive the user experience strategy and execution across our cybersecurity platform. This role bridges Product Management, UX Design, Engineering, and Customer Success to create intuitive, scalable, and impactful experiences for security professionals.

The ideal candidate understands how to simplify complex cybersecurity workflows into elegant user experiences while balancing business priorities, technical feasibility, and customer needs. You will play a key role in defining product requirements, user journeys, platform usability, and workflow optimization for enterprise security teams. This is an excellent opportunity for someone passionate about cybersecurity, human-centered design, and solving complex operational challenges for enterprise customers.

Please note, as part of our interview process, we will be inviting successful finalists for an on-site interview to meet with our team.

Responsibilities

• Product Ownership: Drive a cohesive, intuitive, and persona-aware experience that scales across our growing product portfolio.
• Partner with Product, Design, Engineering, and Security teams to define and deliver UX-focused product initiatives from concept through launch and ongoing optimization.
• Intimately understand customer needs and conduct discovery sessions, usability studies, workflow analysis, and user interviews.
• Translate complex technical security concepts into intuitive product experiences.
• Advocate for accessibility, usability, scalability, and design consistency across the platform.
• Measure & Improve: Define and monitor KPIs related to product usage, adoption metrics, time-to-value, user engagement, and drop-off.
• Use qualitative and quantitative feedback to iterate and improve experiences.
• Analyze customer feedback, usage analytics, support trends, and market insights to identify areas for improvement.
• Execution: Create and maintain product requirements documents (PRDs), user stories, acceptance criteria, and workflow documentation.
• Serve as the primary point of coordination across product, design, and engineering.
• Drive roadmap prioritization for UX improvements, workflow automation, and customer experience enhancements.
• Collaborate closely with UX/UI designers to develop wireframes, prototypes, and user flows.
• Work with Engineering teams throughout Agile/Scrum development cycles.
• Support go-to-market initiatives by partnering with Marketing, Sales Engineering, and Support teams.

Qualifications

• 5+ years of Product Management experience with cybersecurity technologies such as SIEM, SOAR, MDR, XDR, IAM, Cloud Security, Endpoint Security, or Vulnerability Management.
• Strong understanding of UX principles, customer journey mapping, and user-centered design methodologies.
• Experience working closely with UX/UI design teams and engineering organizations.
• Ability to translate customer pain points into scalable product solutions.
• Experience writing detailed product requirements and managing Agile development processes.
• Deep domain expertise with enterprise security operations, SOC workflows, or cybersecurity platforms.
• Strong analytical, communication, and stakeholder management skills.
• Experience with product management and collaboration tools such as Jira, Confluence, Figma, Miro, Product board, or similar.
• Bachelor’s degree in Business, Computer Science, Human-Computer Interaction, Design, or related field.

Desired Skills

• Customer empathy and design thinking mindset.
• Experience with data visualization and dashboard usability.
• Strong cross-functional leadership abilities.
• Ability to thrive in fast-paced startup or high-growth environments.
• Excellent presentation and storytelling skills.
• Strategic thinking combined with execution focus.
• Data-driven decision making.
• Strong organizational and prioritization skills.

Benefits

• Pre-IPO Stock Options
• Medical, Dental & Vision care
• 401(k)
• Life Insurance
• Paid time off
• Referral Program
• Rewards and Recognition Program

Compensation

The base compensation range for this role is USD 120,000 - 215,000 per year. Total compensation includes bonus opportunity and equity, and will vary based on candidate location.