Office Assistant Float

The Float Pool Office Assistant travels to practices where needed. Under the direction of the Provider(s) and Practice Supervisor/ Manager, the Office Assistant performs all front office duties including answering the telephone, scheduling patient appointments, performing check-in and check-out functions, and maintaining patient medical records. This individual works hand-in-hand with the Provider(s) and Practice Supervisor/ Manager to achieve quality outcomes for the patient. Overview of Responsibilities. Answer and triage incoming telephone calls, respond to questions, take appropriate messages, schedule patient appointments or transfer caller as necessary. Maintain appointment schedule by scheduling patient based on urgency, length of exam time required, and/or convenience of patient. Confirm next day patient appointments by contacting patient to remind them of appointment time, maintain correct availability of days, and reschedule as soon as possible. Greet patients as they arrive....Office Assistant, Float, Assistant, Practice, Healthcare, Business Services, Patient, Insurance