Business Analyst

Business Analyst 3 Visa

Location: Austin, Texas (Hybrid)

Description of Services: The Texas Health and Human Services Commission (HHSC) requires the services of two (2) Business Analyst 3 professionals who meet the general qualifications of Business Analyst 3, Applications/Software Development, and the specifications outlined in this document. All work products resulting from this project shall be considered "works made for hire" and remain the property of the Texas Health and Human Services Commission. The agency may require pre-selection criminal background checks for all proposed candidates as authorized by Texas law. HHSC will not pay any fees for interviews or candidate discussions conducted during the selection process.

The selected Worker will perform advanced business analysis and data analysis activities in support of major system modernization initiatives and ongoing enhancement efforts for Medicaid applications. The Worker will:

• Review, analyze, and evaluate business systems and user needs.
• Translate business needs into functional and technical requirements.
• Support Medicaid Enterprise Systems (MES) initiatives and system modernization.
• Collaborate with architecture, development, sustainment, and delivery teams.
• Work within a Scaled Agile Framework (SAFe) environment supporting Agile teams.
• Perform data analysis and business process evaluation to identify improvement opportunities.
• Assist in creating documentation, processes, and governance frameworks to align with agency modernization strategies.

The Worker will be part of the Medicaid IT-Contracted Systems applications team, providing project and product oversight, ensuring alignment between business objectives, vendors, and technical teams. Responsibilities include:

• Gathering and documenting business requirements and user stories
• Performing data analysis and validation of raw data
• Facilitating business process mapping and process reengineering
• Identifying technology solutions to business challenges
• Conducting risk identification and solution analysis
• Preparing cost-benefit analysis, ROI analysis, and buy/build recommendations
• Supporting system enhancements and application releases
• Serving as a liaison between business stakeholders and IT teams
• Supporting vendor coordination with MES partners
• Preparing detailed documentation including: Business Requirements Documents (BRDs), Functional Specifications, Process Flow Diagrams, System Enhancement Documentation

The Worker must demonstrate strong analytical, communication, documentation, and stakeholder management skills. This position requires 8+ years of professional experience, the ability to work independently, and the capability to handle complex business analysis tasks with creativity and strategic insight.

Minimum Requirements:

• 8 - Required - Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experience in business process reengineering and identifying technology solutions to improve business effectiveness.
• 3 - Preferred - Experience working in an Agile environment, preferably Scaled Agile Framework (SAFe)
• 3 - Preferred - Experience with Texas HHSC processes and Texas Medicaid and CHIP systems

Additional Desired Experience:

• Strong Data Analysis experience
• Experience gathering and documenting technical and business requirements
• Experience collaborating with IT architecture and development teams
• Familiarity with Medicaid Enterprise Systems (MES)
• Experience supporting system modernization initiatives
• Experience with process improvement initiatives
• PMP certification or project management exposure is a plus
• Strong stakeholder communication skills