DSHS WSH Office Assistant Lead

DSHS WSH Office Assistant Lead Want to put your passion to work? In this job, you work under the direction of higher-level records and/or forms management staff and report directly to the HIMS Records Management Supervisor or designee. You will be involved with the interviewing process and provide input to the Office Assistant 3 performance evaluations. The Office Assistant Lead opportunity is located at Western State Hospital in Lakewood, WA. Using your exceptional detail, multi-tasking, and organizational skills, you will ensure operations run smoothly and efficiently while leading other Office Assistant ward staff. Pierce County employees are eligible to receive an Orca Card for transportation needs. Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. Responsibilities Provide real-time training, direction, and coaching to the Office Assistant 3. Perform a wide variety of clerical activities and tasks in support of the hospital's clinical staff to ensure the smooth operations of the wards. Create and maintain accountability of the medical records and files. Complete paperwork for patient admissions, discharges and transfers. Follow established policies and procedures regarding security of the medical records. Use the hospital's database systems: Cache, CDM, TRX, CRTS, and WellSky. Perform accurate keyboarding of documentation for the medical record such as court letters, community correspondence, working treatment plans, or any related documents. Review all documented work of clinical staff to ensure completeness by verifying dates and signatures are present. Prepare and schedule initial treatment plans and ETCs, updated treatment plans, and input dates of completed ETCs and treatment plans in Cache. Ensure that all patient records have a current Court Order filed in their medical chart following the GOR working chart order. Conduct regular ward chart audits to ensure correct patient information. Conduct receiving and sorting of incoming ward and patient mail and delivery of outgoing ward and patient mail to the center's designated mail area. Qualifications A high school diploma or GED and two years of clerical experience, including experience directing the work of others. Skills & Abilities Ability to provide accurate and clear written communications both electronically and verbally. Punctual and responsible. Ability to work with challenging individuals. Effective communication with management, peers, residents, and the public as needed. Ability to work in a team and independently. Ability to read and follow policies and procedures. Typing speed of 40 words per minute. Knowledge of Microsoft Office programs. Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity or expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, or physical disability, or the use of a trained guide dog or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at View phone number on click.appcast.io. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 711 or View phone number on click.appcast.io. E-Verify is a registered trademark of the U.S. Department of Homeland Security. #J-18808-Ljbffr