Benefits Specialist

Benefits Specialist

Southwest Behavioral & Health Services is seeking a Benefits Specialist to join our People Experience (Human Resources) Department! This is a full-time, hybrid position working Monday through Friday.

Schedule: Monday through Friday 8am to 5pm. Flexibility with schedule and available to attend in office meetings and covering front desk.

Salary: $62,000 annually

About the Position

The Benefits Specialist is responsible for benefits administration, claims resolution, new employee orientation, records management and benefits payments/enrollments. Performs a variety of complex administrative functions in a Human Resource office. Provides information and assistance to internal and external customers.

Responsibilities

• Administers employee benefits and new employee enrollment procedures.
• Ensures new staff complete timely enrollment of benefits through online enrollment software.
• Plans, prepares and facilitates new employee orientation (NEO).
• Benefit election enrollments, changes (QLE) and terminations
• H.S.A. enrollment
• Approve benefit election summary
• Demonstrates a thorough understanding of the company's LOA policies and procedures, available benefits, eligibility and departmental/agency practices.
• Ensures compliance with COBRA regulations and liaison with 3rd party COBRA administrator. Including terminated staff and inactive staff.
• Processes requests from staff, insurance brokers, medical institutions, etc. within 24 hours.
• Back up benefit reconciliation
• Responds to in-person inquiries and provides general assistance.
• Generates correspondence to staff, management, insurance brokers/carriers, etc.
• Compiles information and data for statistical reports for compliance, audits or renewals.
• Works closely with supervisor to identify staff and program needs.

Education & Qualifications

• A High School Diploma or GED
• One year of direct experience in Benefits Administration.
• Bachelor Degree in related field preferred.

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.

At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging — a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.

We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.

Through our Empowered Belonging program, we're committed to:

• Voice & Visibility — ensuring every team member's ideas, experiences, and contributions are recognized and heard.
• Fair Access — fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
• Culture of Connection — building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
• Learning & Growth — providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
• Wellbeing & Safety — prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference, and your impact is real.