Eligibility, Recruitment, Selection, Enrollment, and Attendance Specialist (ERSEA)
Lutheran Social Services of the South, Inc. dba Upbring
Overview At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. Your Mission in Action The Enrollment, Recruitment, Selection, Eligibility, and Attendance (ERSEA) Specialist position is responsible for establishing full enrollment, determining eligibility, developing recruitment plans and activities, properly implementing the selection criteria, and tracking attendance. The ERSEA Specialist also develops and implements appropriate training and technical assistance, establishes and maintains effective recordkeeping systems, and actively participates as a team member in community networking. Responsibilities Develop and implement recruitment and enrollment plans aligned with program and community goals, including community assessment needs Ensure timely follow-up on program inquiries and maintain an updated tracking system for potential enrollees Review and approve all eligibility documentation for families prior to enrollment Collaborate with Family Engagement Advocates to monitor and maintain funded enrollment levels while effectively managing waitlists Conduct ongoing monitoring of all data as it relates to ERSEA to ensure accuracy and compliance Collaborate with staff and families to ensure policies and procedures meet program goals Participate in community outreach, public events, and stakeholder engagement for program awareness Cultivate and maintain positive, collaborative relationships with internal and external stakeholders, including teachers, directors, and families, to create a supportive and engaging learning environment Ensure all Program Information Report (PIR) data is current and accurate in the data management system Comply with company policies, procedures, Child Care Minimum Standards, and HSPPS regulations and standards; always ensure the health and safety of each child in care, and support the overall well-being of children Use discretion and confidentiality in all matters related to families, staff, and Head Start/Early Head Start programs as appropriate Other duties and projects as assigned Qualifications Minimum Qualifications Bachelor’s Degree in Social Work, Family and Child Services, Psychology, Early Childhood, or a related field OR an Associate’s Degree in a related field with two (2) years of relevant experience in family support, case management, or providing comprehensive services to children and families Two (2) years’ experience in Early Head Start and/or Head Start-related experience, with one (1) year being direct ERSEA or Family Engagement Advocate-related experience or providing comprehensive services to children and families Ability and willingness to obtain Family Development Credential (FDC) within 12 months of the date of hire Preferred Qualifications Master’s degree in Social Work, Education, or a related field Three (3) years’ experience in direct ERSEA-related experience preferred Family Development Credential (FDC) Prior experience working in low-income diverse communities Knowledge and experience with Child Plus data management system Knowledge and experience with ERSEA Head Start Performance Standards Bilingual (English and Spanish) based on service population and area Travel This position may be required to travel up to 50% Perks at Upbring Competitive PTO & paid holidays Health, dental, vision insurance & more 403(b) Plan Employee Assistance Program Discounted Gym Memberships Physical Demands & Work Conditions This position requires sitting and looking at a computer for long periods of time Position works in a child facility and has constant exposure to children Position requires frequent standing, walking, and time in units/cottages where children reside Lift, push, pull, move up to 25 lbs The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
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