Revenue Cycle Analyst

Role Description

The Business Analyst, Payments is a critical member of the Payments Solutions team responsible for translating complex payment operations needs into clear, actionable technical and process requirements. This role will focus on accelerating data automations into QuickCap and the Corporate Cash Flow (CCF) / payments data stack, and eliminating manual handoffs between Payments, Finance, and Enterprise Applications. Additionally, this role will be a key contributor in a separate initiative to select and implement a second payment solution for non-claims-based payments.

Working closely with the Senior Director, Payments Solutions, Corporate Systems (e.g., QuickCap, NetSuite), and Finance partners, the Business Analyst will design and document end‑to‑end workflows, support data mapping and reconciliation requirements, and contribute to the delivery of scalable payment capabilities for over 20 different payment types that will help Aledade grow to $2B+ in annual practice payments over the next 2–3 years.

Qualifications

• Strong domain knowledge in value-based care and revenue cycle management (priority over general finance experience).
• Core competencies:
  • Clear and effective communication
  • Critical thinking and problem-solving
  • Strong documentation skills (process flows, user stories, requirements)
• Nice-to-have:
  • Experience with process redesign and transformation initiatives
  • Familiarity with BI/reporting or dashboarding concepts

Requirements

• Support discovery sessions with Payments, Finance, Provider Networks, and Enterprise Applications stakeholders to understand current payment workflows, pain points, and scalability gaps across 24+ payment types.
• Document as‑is and to‑be processes for Practice Payments, including funding, calculation, approval, payment file generation, and posting to financial systems.
• Support translating business objectives into clear functional requirements, user stories, and acceptance criteria for the Payments technical team (system admins, engineers, integration specialists).
• Support in the definition, creation and maintenance of detailed data mapping between QuickCap, CCF/payments data automations, NetSuite, banking files, and reporting environments.
• Partner with Enterprise Applications, Data & Analytics, Enterprise Integrations, and vendors to specify requirements for APIs, file exchanges, and other integrations that support automated payment runs and reconciliations.
• Identify and document data quality rules, validation checks, and exception handling needed to support reliable, scalable automations for Practice Payments.
• Create and refine epics/stories in JIRA with complete descriptions, business justification, and clear acceptance criteria; ensure requests are ready for development teams.
• Collaborate with technical leads and system administrators to clarify requirements and support estimation and sprint planning.
• Coordinate and/or execute UAT test case design, test data setup, and user sign-off to ensure builds meet business and compliance needs before go-live.
• Partner with Finance, Payments Operations, Provider Networks, and Accounting to define requirements for reconciliation, financial controls, and auditability across the payment lifecycle (from calculation through settlement and posting).
• Capture requirements for standard and ad-hoc reporting (e.g., payment runs, exceptions, aging, breakage, and correction workflows).
• Ensure that designs support appropriate control points, logs, and data retention to satisfy internal and external audit expectations.
• Develop clear documentation (process flows, data diagrams, SOP inputs) to support training and change management for new payment capabilities.
• Communicate status, risks, and tradeoffs to stakeholders; help drive issue resolution and decision-making for payment-related scope.
• Contribute to the broader Payments Excellence and Enterprise Applications governance frameworks (e.g., intake, prioritization, release readiness).

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

This is a Contract position based out of Bethesda, MD.

The pay range for this position is $25.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: