Director, Labor Relations

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Duties & Responsibilities

Purpose of Position

Under the direction of the Deputy Counsel, Labor Relations and central office leadership in the Office of Labor Relations, operates with latitude for independent judgement and oversees the implementation of the Corporation’s collective bargaining agreements and develops and recommends labor relations objectives. Responsible for one or more business units at NYC Health + Hospitals and may be assigned to cover any site, or different sites throughout the Corporation. Administers the Corporation’s labor relations program to ensure consistent interpretation and application of contractual commitments. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

Essential Duties And Responsibilities

• Manages day-to-day implementation of the Corporation’s collective bargaining agreements and strategic engagements with numerous union partners.
• Represents the health care setting in all labor relations matters.
• Interprets, administers and disseminates the substance of collective bargaining agreements to all levels of management and ensures consistent interpretation, application and compliance with collective bargaining commitments.
• Provides supervision to assigned labor relations specialists, assigns work, and evaluates work performance.
• Collaborates with senior leadership, Human Resources, and other departments to address employee concerns and promote a positive work environment. Advises managers on labor relations matters, including disciplinary procedures.
• Productively works with the unionized, managerial and executive staff within the assigned business unit, as well as any internal support team, and various other departments throughout the Corporation, and external agencies, including the NYC Health + Hospitals Inspector General, the New York State Justice Center, and various District Attorney Offices. Manages the coordination of joint labor management meetings and prepares agenda.
• Holds grievance conferences; negotiates settlements or mediates disputes on disciplinary matters. Prepares investigatory documents and briefs, and provides advice on labor relations related matters. Provides health care setting Chief Executive Officer or designees updates regarding status of employee warnings, grievances, counselings, investigations and disciplinary matters.
• Performs other related duties, as directed.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university in Labor Relations, Personnel, Public or Business Administration, Economics, Management, Law or a related discipline, with emphasis on labor-management relations; and six (6) years of progressively responsible experience in the negotiation and administration of collective bargaining agreements, including at least three (3) years in an administrative labor relations capacity in a large multi-bargaining unit organization; or
• A combination of training and experience, which is equivalent to “1” above. Higher-level of education may be substituted for one (1) year of experience, however only education above a Bachelor’s level can be counted towards substitution for experience. Therefore, all candidates must have a minimum of a Bachelor’s Degree in one of the disciplines listed in “1” above, or a closely related discipline.

Department Preferences

• Eight years of progressively responsible experience in the negotiation and administration of collective bargaining agreements, including at least five years in an administrative labor relations capacity in a large multi-bargaining unit organization
• Extensive knowledge of the special policy, legal and substantive aspects of public sector labor relations
• Ability to develop productive collective bargaining relationships with organizations representing employees of varied skills and abilities and to effectively communicate with others both orally and in writing
• Microsoft Suite