Regional Director of Operations

Regional Director of Operations

Onsite Lanham, MD, US Washington, DC 20004 Surrounding Virginia Region (Alexandria, Woodbridge, Manassas, Springfield, Newington, Franconia)

Travel: Required up to 50% within assigned territory The Regional Director of Operations (ROD) is a high-impact leadership role responsible for overseeing the performance, clinical outcomes, operational efficiency, and culture of 10–15 outpatient dialysis clinics in the region. This individual will directly manage Facility Administrators and clinical leaders, with full accountability for a $30M–$50M P&L. The ROD ensures safe, compliant, and high-quality patient care while inspiring and developing a strong team culture.

Key Responsibilities

Operational Leadership

• Own full P&L responsibility for 10–15 clinics across a regional territory.
• Ensure compliance with DaVita and regulatory standards (CMS, state, and federal).
• Drive clinical performance, patient outcomes, and service excellence.

Team & Leadership Development

• Directly lead and develop 10–12 Facility Administrators and clinical leaders.
• Foster a positive teammate culture rooted in DaVita's values.
• Mentor and support leadership growth across all levels of your region.

Strategic Planning & Execution

• Use data analytics and reporting tools (Excel, PowerPoint, internal dashboards) to identify trends, gaps, and opportunities.
• Present performance outcomes and improvement strategies to senior leadership.
• Lead growth initiatives, census expansion, and operational conversions from acquisitions.

Clinical & Physician Partnership

• Collaborate with Medical Directors to support clinical excellence and compliance.
• Drive initiatives to improve patient outcomes, safety metrics, and satisfaction.

Non-Negotiable Requirements

• Proven experience in multi-site operations leadership within healthcare or similar industry.
• Demonstrated experience managing managers and leaders, not just individual contributors.
• Strong executive presence and experience presenting to senior leaders using data, Excel, and PowerPoint.
• Bachelor's degree required (MBA preferred).

Nice-to-Have Skills

• MBA or advanced degree in Healthcare Administration, Business, or related field.
• Experience in kidney care, dialysis, or other regulated healthcare environments.
• Experience with mergers, acquisitions, and rapid regional expansion.