Leave Specialist
$30 - $35 per hourKelly Services, Inc.
Job Description
Job Description
Leave Specialist
Minneapolis, MN
Temporary (5 months)
$30-35/hr DOE
*Hours: Mon-Fri 8am-4:30pm Kelly is seeking a Leave Specialist to work with our client in the higher education industry on a temporary basis for 5 months, starting ASAP. This is an excellent opportunity to work on a team that is responsible for managing the organization’s leave of absence programs.
The Leave Specialist will:
- Administer leave programs, including sick leave, Family and Medical Leave (FMLA), parental leave, short- and long-term disability, military leave, and personal leaves of absence
- Ensure leave programs are administered consistently and equitably across the organization
- Process leave-related transactions in PeopleSoft, adhering to established policies, regulations, and legal requirements; analyze utilization trends using reports and dashboards
- Respond to employee inquiries via phone (ACD system) and email (CRM); create and manage cases within the CRM system
- Track all stages of the leave process and ensure appropriate accommodations are provided
- Collect, review, and audit required documentation to determine eligibility and process updates in compliance with policies and procedures
- Collaborate with benefits and payroll teams to ensure accurate coordination of leave-related matters
- Provide guidance and support to employees and staff regarding leave programs and processes
- Communicate with HR Business Partners, employees, managers, and third-party administrators regarding eligibility, approvals, low balances, return-to-work processes, and extensions
- Develop and generate reports to monitor utilization, identify trends, and support decision-making
- Promote an inclusive work environment and contribute to a supportive, employee-centered culture
- Respond to individual requests and inquiries in accordance with policies, procedures, and applicable laws
- Maintain strict confidentiality of employee medical information and records
- Stay current on applicable leave and accommodation laws, including FMLA, ADA, and state and local regulations
- Draft and recommend updates to leave policies to ensure ongoing legal compliance
- Prior experience administering or supporting employee leave programs (e.g., FMLA, disability, or other leaves of absence) strongly preferred
- Familiarity with federal and state leave laws, including FMLA and ADA
- Knowledge of new Minnesota Paid Family and Medical Leave (PFML) is a plus
- Ability to interpret and apply policies, procedures, and legal requirements accurately and consistently
- Strong organizational skills with the ability to manage multiple cases and deadlines simultaneously
- Excellent communication skills, with the ability to interact effectively with employees, managers, and cross-functional teams
- Experience working with HR systems (like PeopleSoft), case management tools, or CRM platforms (like Salesforce) preferred
- High attention to detail and ability to maintain accurate, confidential records
- Problem-solving skills with the ability to handle sensitive situations with professionalism and discretion
- Commitment to fostering an inclusive and supportive employee experience
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.$65k - $75k
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