Teller Receptionist

Teller Receptionist

Washington Trust Bank is looking for a dynamic candidate for our Teller/Receptionist role. If this is what next steps in your career look like – we want to hear from you!

Location: Seattle office - 601 Union Street, Seattle, WA 98101

Schedule: Monday thru Friday, 8:30am to 5:00pm. Regular, reliable attendance required for this onsite/in office role.

We are looking for someone who has the drive to:

• Establish meaningful relationships with customers
• Use trust and respect in an effort to deepen these relationships
• Maintain personal accountability in relation to the team's responsibilities
• Collaborate with managers and team members for the office strategy

The job:

• Welcoming and directing customers appropriately with warmth and professionalism
• Generating & distributing daily reports for the team
• Processing teller transactions along with other administrative duties
• Being fully equipped to speak to WTB's products and services to support a variety of phone & in-person inquiries
• Coordinate and support staff events and meetings for Seattle teams

You will be working toward ultimate customer service with other driven professionals like yourself. When faced with those customers whose service needs exceed the capacity of your office, you will have the support of the rest of WTB, the Pacific Northwest's largest privately held bank.

Qualifications:

• Outstanding customer service skills with a positive, outgoing attitude. Ability to provide high quality service at all times and in different situations
• Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar
• Superior time management and organizational skills; ability to coordinate own work to keep projects on task
• Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor and accurate attention to detail
• High degree of PC based technical skills, including proficiency with the Microsoft Suite of products
• Knowledge of basic administrative practices i.e. letter typing, filing, telephone usage, etc.
• Previous cash handling skills preferred
• Strong problem solving and decision making skills, using logic to solve problems with effective solutions
• Required to maintain the security and confidentiality of Bank and customer information
• Regular, reliable attendance is required

Mental and Physical Demands :

• Ability to work well with people with diverse personalities.
• Ability to work independently and complete multiple tasks.
• Ability to work under pressure during peak times of day.
• May be required to lift heavy bags of coin (approximately 27 pounds each).
• Ability to communicate effectively on the telephone and in person, hearing and speaking clearly.
• May require sitting or standing for extended periods of time and may include viewing of computer monitor for extended periods of time.
• Ability to operate PC's and other related office equipment.
• Must adhere to Bank Dress Guidelines and portray a professional image at all times.

Pay Range: $24.49 to $36.73 per hour

The compensation range represents the low and high end of the base compensation range for this position located in Seattle, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.