Medical Assistant II

Medical Assistant – Full Time

Michigan Institute of Urology is seeking a full-time Medical Assistant to join our West Bloomfield office.

Schedule:

• Monday through Friday
• Start time between 6:30 AM – 8:00 AM
• End time between 5:30 PM – 6:00 PM (latest)
• Approximately 8.5-hour shifts
• 40 hours per week

Qualifications:

• Completion of an accredited Medical Assistant program required
• Open to new graduates, but externship must be completed
• Comfortable assisting with preparation for urological procedures
• Strong attention to detail
• Team-oriented
• Ability to work in a fast-paced clinical environment

Position Summary: This role supports providers in a busy urology practice, assisting with patient care, procedures, and clinical workflow. The ideal candidate is dependable, motivated, and eager to grow in a specialty medical setting.

Responsibilities include but are not limited to:

• Perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• Consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Greet and prepare patients.
• Measure and record vital signs.
• Record patient interview, history, and chief complaint.
• Provide patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepare patients for examinations and perform routing screening tests.
• Assist physicians with exams.
• Perform phlebotomy and collection of other lab specimens. Performs basic lab tests.
• Perform EKG's.
• Assist with X-ray and physician therapy procedures.
• Prepare and administer medications with physician authorization.
• Change dressings, apply bandages, remove sutures and other first aid procedures.
• Use CPR skills when necessary.
• Prepare accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and accurately updates all established patients' history.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients medication is updated before physician visit.
• Handles set-up for in office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribe as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Assist with other administrative projects and tasks as needed.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adherence to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

Certifications, Licenses or Registry Requirements:

• Medical Assistant Certification or Registration preferred.

Knowledge | Skills | Abilities:

• Must demonstrate excellent organizational skills and the ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA's that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

Education Requirements:

Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).

Experience Requirements:

6 months experience working within a physician's office desired. Urology experience desired.

Required Travel:

Minimal travel required

Physical Demands:

Carrying Weight

Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs. Seldom: up to 2%