Full-Time Front Desk/Leasing Consultant

Job Description

Job Description

We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 30 years.

Our company believes strongly in employee recognition and gratitude, as well as providing renters with the best possible choice in housing.

We provide outstanding benefits, competitive pay, and amazing perks!

Join our RCMI family today!

*Email or call us for employment opportunities*

Job Title: Full-Time Front Desk/Leasing Consultant         

Reports To: Property Manager       

RCMI Property : Parks Residential Richardson

Locations:  Richardson, TX 

GENERAL PURPOSE OF JOB 

The Front Desk/Leasing Consultant supports the Property Manager and Assistant Manager in the daily operations of multiple assigned properties to ensure the financial performance and overall success of the buildings and/or apartment communities. Key responsibilities include:

DUTIES, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

The following duties are essential to the successful performance of this position. This list is not exhaustive and may be supplemented as necessary to meet operational needs.

1. Leasing & Sales Performance

• Conduct property tours and present floorplans effectively.
• Master phone techniques, closing skills, and follow-up procedures.
• Process rental applications and complete accurate verifications per rental criteria.
• Assist with lease renewals and ensure execution of renewal documents.
• Complete weekly leasing status reports.
• Conduct accurate market surveys including pricing, concessions, and competition analysis.

2. Resident Relations & Customer Experience

• Answer phone calls, emails, and respond to inquiries promptly.
• Assist current residents with requests and follow up to ensure resolution.
• Explain community policies during move-in.
• Plan and execute resident social events.
• Communicate clearly regarding work orders and delays.

3. Marketing & Outreach

• Support property marketing initiatives including outreach efforts and promotions.
• Prepare newsletters, flyers, social media posts, and email/text campaigns.