Customer Service - Donor Support Technician
CSL Plasma
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role
Experience
- Prepares the autopheresis machine for the pheresis process.
- Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnect the donor when the process is complete.
- Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understand the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintain confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Experience
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Will perform basic math calculations
- Understand, remember and apply oral and/or written instructions
- Understand and follow basic instructions and guidelines
- Must be able to see and speak with customers and observe equipment operation.
- Occasionally perform tasks while standing and walking up to 100% of time
- Reach, bend, kneel and have high level of manual dexterity
- Occasionally be required to lift and carry up to 25 pounds
- Fast paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service - Donor Support Technician in Fort Lauderdale, FL vacancy
- ...Opportunity Responsible for preparing the donor, donor area and equipment for the... ...guidelines Must be able to see and speak with customers and observe equipment operation.... ...Required to work overtime and extended hours to support center operational needs...SuggestedPart timeWork experience placement
CSL
Fort Lauderdale, FL4 days ago $17 - $19 per hour
...WheelHouse IT, we believe in providing the best support to our clients and growing with the... .... We are currently seeking a Support Technician to provide remote and on-site support... ...and be driven to provide only the best customer service and support. Requirements: ~1+...SuggestedTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursWheelHouse IT
Fort Lauderdale, FL5 days ago- We areseeking an IT Support Technician to provide technical support to clinical and administrative staff throughout the health system.... ...healthcare environment. The ideal candidate is dependable, customer-service focused, technically capable, and comfortable supporting users...Suggested
- ...Description Job Description About the Role: The IT Support Technician plays a critical role in maintaining the technological infrastructure... ...new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps...SuggestedRemote work
Octagon Talent Solutions
Fort Lauderdale, FL9 days ago - ...IT Support Analyst Focusing on providing technical assistance and resolving issues for users. Key aspects include: • Core Responsibilities... .... • Essential Skills: - Strong communication and customer service skills. - Problem-solving and analytical abilities. -...SuggestedWork at office
Yochana
Fort Lauderdale, FL2 days ago - ...Expertise in a Role Requiring In Depth PC Support and Daily Hands-On Tasks This Role is... ...support desk Respond, resolve, or escape service issues created in the ticketing system... ...years of experience delivering technical customer service for office automation systems;...Work at office
- ...What We Are Looking For: The Technical Support Representative is responsible for education... ...with other departments to insure proper service. The candidate will need to be detail... ...acting as a subject matter expert for our customers • Act as liaison with other departments...Work at officeLocal area
- ...technical issues with residential or commercial services’ clients, when those issues cannot be... .... They will handle all aspects of the customer relationship with a primary focus being... .... Serves as the first level of Trouble support for all services. Serves as a secondary...Remote jobWork experience placementLocal areaShift workAfternoon shift
- ...-free university. We appreciate your support in making NSU the preeminent place to live... ...accurate and timely technical support services to students, faculty and staff via telephone... ...implement solutions. 6. Excellent customer service skills. Abilities: 1....Hourly payWork experience placementRemote workRelocationNight shiftWeekend work
Nova Southeastern University
Davie, FL11 days ago $18.26 - $19 per hour
Are you an experienced technical support specialist with a background in call center environments? We are seeking a dedicated and customer-focused Service Desk Specialist to provide first-level technical support through phone, email, and our ticketing system. In this role...Hourly payPermanent employmentTemporary workWork experience placementShift workWeekend workFort Lauderdale, FL18 days ago- ...with sales to provide pre- and post-sales support, including tasks such as discovery... ...log to affect repairs.Receive escalated service requests requiring an enhanced response.... ...problem solve at a high level, extraordinary customer service skills, strong multi-tasking,...Local areaRemote work
K2 Staffing, LLC
Fort Lauderdale, FL3 days ago - ...Job Description Looking for an IT Support Technician to provide remote and on-site support.... ...comfortable talking on the phone, supporting customers, and have a good general understanding... ...desk experience ~ Strong customer service skills ~ High attention to detail...Work at officeRemote work
KB Global Inc
Pompano Beach, FL19 days ago - ...employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North... ...tasks as assigned by manager Requirements: Florida 4-40 Customer Service license or willingness to obtain insurance license Demonstrated...Local area
$15 per hour
...High Energetic Customer Service Clerk We are currently hiring a High Energetic Customer Service Clerk who assist and supports our customers by providing helpful information, answering questions, and responding to complaints and placing orders. They are the front line...Currently hiringWork at officeMonday to Friday- ...SUMMARY The IT Specialist is responsible for providing direct service support to users for a wide variety of computing devices/peripherals... ...and documentation of workflow. Provides user support and customer service to physicians and staff to resolve software and...Remote work
Solaris Health Holdings
Fort Lauderdale, FL6 days ago - ...AVLA.net is a client-facing Managed Service Provider (MSP) looking for a skilled IT... ...issues across our client environments, supporting end users, and keeping client IT operations... ...your work directly upholds the standard of customer value AVLA.net is known for. If you thrive...Remote work
AVLAnet
Fort Lauderdale, FL21 days ago - ...terminology. 3. A minimum of one (1) year clerical experience. 4. Computer literate. 5. Must be qualified in Basic Life Support techniques. 6. The ability to communicate effectively in person and on the telephone with other staff, the public, the...Work at officeImmediate start
Broward Community
Fort Lauderdale, FL12 days ago - ...professional, cybersecurity, and managed services, ensuring that our clients are... ...organizations, ensuring exceptional customer-centric support delivery across all MSP clients. This... ...operations, supervising supervisors, leads, technicians, and dispatchers to ensure rapid,...Currently hiringWork at officeRemote workWork visaAll shiftsShift workNight shiftWeekend work
- ...Tier 1 Support Technician Required Skills and Experience• High school diploma or GED preferred• 1+ year of Tier 1 support, desktop support, help desk, IT support, field services, or technical support experience• Reliability (most important qualification)• Coachable...Remote work
Insight Global
Fort Lauderdale, FL1 day ago - ...IT Support SpecialistFort Lauderdale, FLAbout UsAt The Pharmacy Hub, we collaborate with... ...maintain business continuity, and avoid service disruptions.This position reports to the... ...network troubleshootingStrong communication, customer-service, and problem-solving...Second jobWork at officeLocal areaRemote workMonday to Friday
The Pharmacy Hub
Fort Lauderdale, FL1 day ago $18.26 per hour
...Technical Support Specialist Our client, an innovative leader in the automotive industry... ...Specialist, you will be part of the Customer Support Department supporting the inter-... ...training. What's the Job? Respond to service requests, incidents, and reported issues...Permanent employmentTemporary workWork at officeShift work- Join to apply for the Field IT Support Technician role at The Reynolds and Reynolds Company . Job... ...vehicle that is used to travel to customer sites. Other duties include maintaining... ...and documenting your work through our service tracking system. Hardware you will work...Work experience placement
- ...brioches. Job Description: The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line Level 1 support to employees and plant floor staff.... ...in a help desk, technical support, or customer service role (internships included). Basic exposure...Full timeTemporary workInternshipWork at officeRemote workRelocationFlexible hours
- ...Job Description Position: Technical Support Specialist The technical support specialist... ...roles related to ensuring outstanding customer support is delivered. The call center... ...processes regarding request for onsite service. Maintains awareness of those...Remote work
BIS Digital
Fort Lauderdale, FL11 days ago - ...Description Job Description Position Summary: The IT Support Specialist II will provide advanced technical support and assistance... ...software. Soft Skills: Excellent communication and customer service skills required. Ability to work independently and as part...Work experience placementWork at officeRemote workFlexible hours
Synergistix
Fort Lauderdale, FL12 days ago - ...Customer Service Representative Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will...Work at office
US Government Jobs - Other Agencies
Fort Lauderdale, FL1 day ago $55k - $61k
...opportunity to build a rewarding career in a supportive and professional environment. Job... ...seeking a motivated Call Center Agent to assist customers, answer questions, and provide accurate information about products and services. This entry-level opportunity is ideal for...Biz Voice Boost
Fort Lauderdale, FL1 day ago$35.38k
...Families Working Title: CALL CENTER SERVICES REPRESENTATIVE OPS - 60911923 Pay... ...assistance policies and can engage with customers/citizens of Florida in a call center environment... ...function of this position is providing support services related to government...Full timeTemporary workWork at officeLocal areaRemote workMonday to Friday$53.04k
...Trust On-site only Information Technology Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Oakland Park, FL and will be an onsite position. All contract personnel...Full timeContract workCurrently hiringLocal areaRemote workRelocationFlexible hoursGovCIO
Oakland Park, FL1 day ago$16.61 per hour
...the Federal Government as an Outreach Analyst/Call Center Rep. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. **PLEASE NOTE** To be considered for these positions, All candidates MUST be punctual...Remote jobHourly payCasual workImmediate startShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service - Donor Support Technician. Be the first to apply!
Related searches
- sales support technician Fort Lauderdale, FL
- commercial installer Fort Lauderdale, FL
- life support technician Fort Lauderdale, FL
- service desk analyst Fort Lauderdale, FL
- user support analyst Fort Lauderdale, FL
- mri tech aide Fort Lauderdale, FL
- customer support technician Fort Lauderdale, FL
- work from home technical support specialist Fort Lauderdale, FL
- help desk administrator Fort Lauderdale, FL
- help desk technical support Fort Lauderdale, FL