Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Mariel Dominguez State Farm Agency

Why Join Us?

At Mariel Dominguez State Farm Agency, we believe exceptional customer service drives our success. We're looking for a motivated Customer Service Representative who is passionate about helping people and eager to grow within a supportive team environment.

What You'll Do:

• Build and nurture strong customer relationships with follow-ups to ensure satisfaction
• Provide fast, accurate, and friendly support on insurance products, policy changes, claims, and billing questions
• Educate customers using a needs-based approach to help them understand their insurance options
• Communicate clearly to address customer needs and support agency growth
• Offer additional products and services to exciting customer.
• Work closely with team members for smooth service delivery

Requirements:

• A strong commitment to customer service and empathy for clients
• Self-motivated
• Excellent communication skills and ability to relate to diverse customers
• Ability to multitask and solve problems proactively
• A positive, team-oriented attitude
• Detail oriented
• Ability to work in a team environment
• Property & Casualty (must have or be able to obtain)
• Life and Health license (must have or be able to obtain)
• Bilingual - Spanish preferred
• In person- Office location: 9662 Queens Blvd, Rego Park NY 11374

What We Offer:

• Hourly pay plus commission and bonuses
• Opportunities for advancement within the agency
• Paid time off (vacation, personal, and sick days)
• 401K after one year
• Training and development
• Hands-on experience to grow your career in insurance

Compensation: $45,000.00 - $65,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. If you want to work in an environment that is fun, challenging, and rewarding, then Mariel Dominguez - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Mariel Dominguez - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in 96-62 Queens Blvd Rego Park, NY 11374.
• Our office is open Monday to Friday 9:am to 5:00 pm.
• Additional languages spoken: Spanish

We Look Forward To Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.