Market Manager (Newark & Philadelphia)

Company Overview Dealer Tire is a family‑owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We are laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business. We’ve sold more than 60 million tires to date and are looking for driven individuals to join our team. Compensation Base Pay Range: $90,000–$115,000 Targeted Annual Commission: $16,920 Responsibilities Lead Standards of Excellence to ensure consistent execution of Dealer Tire’s operational standards and Service Lane Inspection (SLI) tool. Coaching Tire Service Advisors (TSAs) on the complete service process—from customer greeting through objection handling and closing the sale. Drive effective inspection presentations and accurate repair order additions. Mentor, develop talent, and spend 70%–75% of your time onsite in dealerships providing real‑time coaching. Conduct announced and unannounced visits to observe behaviors and reinforce best practices. Deliver structured feedback, quarterly development discussions, and performance evaluations. Make staffing recommendations including hiring, promotions, corrective action, and terminations. Identify skill gaps and ensure all dealership personnel are trained on Dealer Tire products and tools. Optimize Service Drive Operations and partner with Service Managers, Parts Managers, GMs, and OEM representatives to grow tire and Maintenance & Light Repair (MLR) performance. Oversee tire program execution, including product screens, pricing strategies, inventory, and sales effectiveness. Analyze and leverage data such as repair order trends, competitive pricing, alignment sales, and customer pay. Lead scorecard review meetings, provide actionable recommendations, and document follow‑ups in Salesforce. Support the launch of new Tire Store locations. Drive collaboration and continuous improvement across Tire Service Advisor teams within your market. Share best practices, performance insights, and successful initiatives with Regional Managers and Field Operations partners. Ensure timely completion of reports, expenses, and administrative requirements. Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field (or equivalent experience). 4+ years in tires, automotive, or a related industry. Proven experience leading teams in a retail or service‑driven environment, preferably multi‑store supervision. Strong coaching, facilitation, and communication skills. Ability to influence behaviors through data, pay plan understanding, and relationship building. High attention to detail and comfort operating in a fast‑paced environment. Proficiency with Microsoft Office and CRM tools. Willingness and ability to perform TSA duties when needed. Leadership competencies: results orientation, business acumen, critical thinking, time management, customer focus, talent development, change leadership, collaboration. Physical & Travel Requirements Ability to stand for extended periods, lift up to 75 lbs, and bend, crouch, twist frequently. Approximately 85% travel within the assigned market. Work Environment & Policy Dealer Tire is a drug‑free workplace. Pre‑employment drug screening is required; random drug testing applies. Benefits Competitive and comprehensive benefits package including paid time off, medical, dental, vision, and 401(k) match (50% on the dollar up to 7% of employee contribution). Additional benefits may include commission, bonus, or profit sharing. EEO Statement Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status with respect to employment opportunities. *ADA Disclosure: Any candidate who may need an accommodation to complete this application or any portions thereof should contact Dealer Tire’s Human Resources Department to discuss specific needs. #J-18808-Ljbffr