Administrative Assistant | Residential High-Rise | Oak Lawn Area

Job Description

Job Description

LOCATION: Oak Lawn Area | Near Craddock Park

SCHEDULE: Monday - Friday | 9:00 am - 6:00 pm

Pay rate: $21 - $23

ABOUT US

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

ABOUT THE ROLE

We are seeking a professional and customer-focused Administrative Assistant to support the daily operations of a residential community.

This role is ideal for someone who is highly organized, detail-oriented, and enjoys working in a fast-paced, resident-facing environment. The Administrative Assistant plays an important role in supporting property management operations while delivering exceptional service to residents, vendors, and internal teams.

What You’ll Do

• Provide administrative support for daily property management operations
• Assist residents with questions, requests, and general account updates
• Process and manage work orders, compliance items, and community documentation
• Prepare correspondence, maintain records, and upload/scanning documents as needed
• Coordinate vendor bids and assist with meeting scheduling and preparation
• Manage pool cards, gate remotes, access codes, and resident access requests
• Answer incoming calls professionally and respond to inquiries promptly
• Maintain organized files, reports, and office records
• Support building safety procedures and report concerns to management
• Foster positive relationships with residents, vendors, and team members

Requirements

What You Bring

• Previous experience in property management, condominium, apartment, or hospitality environments preferred
• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Proficiency in Microsoft Office, including Word and Excel
• Ability to multitask and manage priorities in a fast-paced environment
• Professional demeanor with a proactive and team-oriented attitude
• Bilingual proficiency, English/Spanish, is highly desirable.

Education & Experience

• High school diploma or equivalent required
• Experience with administrative support, customer service, or property management operations preferred

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Retirement Plan
• Paid Time Off (PTO)
• 401(k)