Workplace Services Coordinator - Boston

Job Description

Job Description

Workplace Services CoordinatorFederal Contract Support

Boston, MA | Full-Time Contract | On-Site

Join a High-Impact Support Services Team

Join a high-impact federal operations team supporting workplace services, facility operations, and customer support functions within GSA Region 8. The Workplace Services Coordinator serves as a key resource for maintaining efficient workplace operations, coordinating administrative and logistical support activities, and delivering exceptional customer service to internal and external stakeholders.

This position is responsible for a wide range of workplace services functions including furniture and equipment management, office supply coordination, print management, vehicle support, audiovisual services, inventory control, reception duties, and facility-related customer support. The successful candidate must be able to work independently, exercise sound judgment, and effectively manage multiple priorities in a fast-paced environment.

What We Offer

Compensation & Benefits

• Competitive annual compensation
• Health, dental, and vision coverage
• Retirement plan with employer contribution
• PTO and paid holidays
• Short- and long-term disability coverage

Career Growth

• Exposure to federal and mission-critical facilities
• Opportunity to support construction and facility projects
• Collaborative, operations-focused environment
• Long-term contract stability

Key Responsibilities

• Serve as the primary point of contact for workplace services, supporting employees, visitors, contractors, and client agencies.
• Deliver exceptional customer service by responding to inquiries, resolving issues, and coordinating service requests.
• Monitor shared workspaces, common areas, and workplace amenities to maintain a professional and functional environment.
• Coordinate visitor access, escort services, conference room scheduling, and related workplace support activities.
• Provide administrative and operational support to ensure efficient day-to-day workplace operations.
• Maintain records, schedules, inventories, and tracking systems in accordance with established policies and procedures.
• Support special projects, workplace initiatives, and other organizational priorities as assigned.
• Manage the receipt, inventory, distribution, and movement of furniture, office equipment, and workplace assets.
• Assemble, relocate, and reconfigure office furnishings and workstations to support organizational needs.
• Coordinate deliveries, shipments, event setups, and workspace reconfigurations.
• Oversee office printers, copiers, and related equipment, coordinating maintenance and vendor support as needed.
• Maintain office supply inventories and ensure supply stations remain stocked and operational.
• Serve as a liaison with vendors and internal stakeholders on workplace equipment and supply needs.

Qualifications

Required

• Minimum of two (2) years of customer service, administrative, workplace services, facilities, or related experience
• Experience using computers and standard office software applications
• Strong interpersonal, communication, and customer service skills
• Ability to work independently and exercise sound judgment
• Professional appearance and positive attitude
• Experience coordinating multiple tasks and priorities simultaneously
• OSHA Forklift Certification (or ability to obtain and maintain)
• Hand Truck Safety Certification (or ability to obtain and maintain)
• Knowledge of safe operating practices for power hand tools and material handling equipment

Preferred

• Experience supporting GSA or similar federal agency contracts
• OSHA Forklift Certification (or ability to obtain and maintain)
• Hand Truck Safety Certification (or ability to obtain and maintain)
• Knowledge of safe operating practices for power hand tools and material handling equipment

Required CertificationsSecurity Clearance Requirement

• U.S. Citizenship required
• Ability to obtain and maintain a federal security clearance (Secret / Top Secret / Public Trust)
• Employment is contingent upon successful background investigation and PIV card issuance

Work Environment

• Work is performed primarily in an office environment
• Regular work in storage, shipping/receiving, and facility support areas is required
• Periodic outdoor work may be required while supporting fleet operations, deliveries, and other workplace service functions

Why This Opportunity

This is an excellent opportunity to play a key role in maintaining workplace operations and delivering exceptional customer service within a federal environment. As a Workplace Services Coordinator, you will support employees, visitors, and facility operations while helping ensure a safe, efficient, and welcoming workplace for all.

Apply Today

If you’re looking for a hands-on role supporting federal contracts, we encourage you to apply.

EEO Statement

CGS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, disability, veteran status, genetic information, citizenship, or any other characteristic protected by law.