Senior Legal Operations Manager

Job Description

Job Description

Description:

Company Overview

Altimeter Solutions Group is a leading provider of managed repair services tailored to the property insurance industry. We act as a critical bridge between carriers and policyholders, ensuring high-quality, efficient property restoration through our curated network of contractors. As a private equity-backed organization with strong annual revenue and a dedicated team of 250 employees, we are in a phase of rapid scaling and operational excellence. To learn more, visit

Summary/objective

The Senior Legal Operations Manager is a vital part of Altimeter’s Legal Team supporting activity related to contract management, subpoenas, litigation & disputes, investigations (internal and regulatory), audits, management of Legal databases & systems, and other related duties.

A successful candidate will be self-motivated, quick-thinking, flexible, collaborative yet independent, and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail. The Senior Legal Operations Manager reports to the Chief Legal Officer and works with outside counsel and Altimeter business leaders, participating in all phases of the contract lifecycle, litigation and investigations process, maintaining complete and organized indexed files, conducting document searches and research, preparing summaries and reports, and managing the implementation and continuous improvement of Legal databases and systems, including the contract management platform. This is a demanding and fast-moving position that requires someone with good judgment, who takes significant initiative, and possesses the ability to handle an array of confidential matters.

Essential functions ( Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

· Collaborate with the Chief Legal Officer, business teams, and IT to facilitate the Company’s contract management technology, including contract tracking, research and reporting, record-keeping, support integration with other Company platforms, and related activities;

· Partner with internal and outside counsel and oversee various facets of litigation, disputes and investigations, including but not limited to implementing custodian legal holds, facilitating document and electronic data collection, assisting with informal/formal discovery, performing legal and factual research, conducting custodian interviews and deposition/hearing/trial support, and may attend hearings or trial proceedings;

· Assist with the development and management of enterprise-wide e-discovery processes and policies, including management of the internal e-discovery platform, vendor management, and liaising with IT;

· Prepare drafts of legal hold notices and distribute to custodians as directed by counsel, including tracking and required follow-ups;

· Manage the Company’s end-to-end subpoena and record request processing, management, and compliance; and

· Special projects or additional responsibilities as assigned.

Work Environment

This position is primarily remote and performed from a home office. The role may require limited travel for periodic in-person meetings, training sessions, company events, or other business-related activities as needed.

Physical & Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand, walk, and use hands to handle or feel.

· Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Travel required

· Less than 5%

Required education and experience

· Associate or bachelor’s degree, or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position;

· At least 7 years of related experience, including at least 3 years of experience working in a corporate in-house legal department;

· Must have excellent analytical and proof-reading skills, good judgment and an ability to maintain privacy, privilege, and confidentiality;

· Must be very organized, reliable, accurate and proactive;

· Experience with streamlining legal processes;

· Experience with implementing and managing a litigation or contract management system (experience with Linksquares preferred, as implementation is underway);

· Strong communication skills;

· Comfortable operating under pressure/with sense of urgency;

· Experience reviewing, researching, and responding to subpoenas and document requests;

· Ability to foster professional, cooperative and supportive relationships with peers, superiors and clients;

· Ability to interact effectively with a wide range of constituents, including various internal clients at different levels within the organization, outside counsel, colleagues within Legal, and a diverse variety of other contacts; and

· Expertise with Word, Excel, PowerPoint, DocuSign, AI and Document Management Systems.

· Litigation/document management systems