Clinical Office Assistant

Job description Job Type: Full-time Working experience: No Experience Job Posting This listing closes on 9/10/2026 at 11:59 PM Eastern Time (US & Canada). Employer: City of Canton Salary: $36,214 Annually Location: 420 Market Ave N., Canton, OH Job Type: Full-Time Job Number: M75-26 Department: Canton City Public Health Opening Date: 08/27/2026 Closing Date: 9/10/2026 at 11:59 PM Eastern Time (US & Canada) Wage Information Starting Annual Salary: $36,214 (+$10 – $20/hour in benefits) Employment with the Canton City Public Health Department comes with an array of benefits. We offer comprehensive health insurance, paid vacations, paid holidays, a retirement plan, sick time, and personal holidays. Applicants MUST submit a copy of a valid driver’s license or other photo ID along with their application and any other pertinent documentation. This is an open examination. To be eligible for the position under this examination, all applicants must be U.S. citizens or have a valid permanent resident card. Applicants must be a high school graduate or possess a G.E.D and be at least 18 years of age. Job Description Position Summary Nursing Clinical Assistant performs medical clerical duties in a noisy, fast-paced setting and must be knowledgeable in, and adhere to, nursing policies and procedures. This position engages in repetitive clerical work and must be able to multi-task and facilitate and manage all types of nursing clinics. This individual must maintain confidentiality and possess required knowledge, skills, abilities and experience to maintain accurate data and statistics and be able to explain and demonstrate the essential functions of the job. Essential Duties and Responsibilities 60% – Direct and Indirect Clinical Services Provide direct patient services such as patient registration, scheduling appointments, paperwork processing, verifying insurance eligibility, and maintaining clinic flow. Use various software and Internet programs to create/maintain data, process paperwork, schedule appointments, and register patients. Contact patients for appointment reminders and follow-up on missed appointments. This includes utilizing a translation line for foreign-speaking families. Process sliding fee discount applications, calculate payment due, collect payments, and generate payment reports. Process billing to various in-network insurance carriers utilizing appropriate ICD-10 and CPT codes, as well as resubmitting and appealing unpaid claims when appropriate. Prepare aggregate data of clinical processes for various department reports. 30% – Non-Clinical Services Greet and communicate with visitors, patients or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Provide information to supervisors, co-workers, and clients by telephone, in written form, e-mail, or in person. Complete non-clinical services as directed by grant funding. Create new documents, edit existing documents and prepare reports using standard office software such as Microsoft Word and Microsoft Excel. Locate and store files on shared network drives and other locations. Perform day-to-day administrative tasks such as updating/maintaining forms, ordering supplies, maintaining office equipment, and maintaining documents, correspondence, or other material. Participate in training and professional development. Develop specific goals and plans to prioritize, organize, and accomplish job responsibilities. Receive, sort, and distribute mail. In the event of a public health emergency, the Nursing Clinical Assistant will respond and follow the Incident Command structure to participate and provide support as necessary. 10% – Other duties as assigned. Other Duties and Responsibilities Nursing Clinical Assistant follows the instructions and performs the duties required by the Director of Nursing, Nursing Supervisor, Office Manager or appointing authority. These essential duties are subject to change and in no manner state that these are the only duties and responsibilities to be performed. Minimum Qualifications Must have high school diploma or equivalent and complete a standard course in high school including or supplemented by a course in typing and Microsoft Office, basic spreadsheet functions, or any equivalent combination of experience and training. Preferred Qualifications Knowledge of medical terminology preferred. Work Environment General office setting in the health department facility. Work performed in this position may be subject to challenging interactions with patients. The noise level in the work environment is usually moderate. There may be occasional exposure to unruly children and/or adults and blood, bodily fluids, and tissue. Occasional operation of a vehicle may be required. Must be able to sit, stand, and reach above shoulder level. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Testing Information Subsequent to the filing of the application, eligible candidates will be notified of the location, date, and time of the examination. The exam will consist of the following subjects: office procedures, grammar/spelling, reading comprehension, Microsoft usage, medical terms, math, data review, and other related fields. A score of 70% will be the minimum passing score. Repeating an Exam Per OAC Rule 123: 1-9-01, an applicant who has competed in a civil service examination cannot repeat that examination or take an examination for the same classification within FOUR MONTHS from the date of original examination, unless an alternative form of examination is given, or unless other standards are specified in the examination announcement. Rating Your name will be placed on a list of eligible candidates upon receiving a passing score. Once the list has been established, your name will remain on the list for a period of one (1) year. Additional Information *DISCLAIMER* All applicants should receive an email from View email address on click.appcast.io confirming that their application was received. If you do not receive a confirmation email, please contact Civil Service at View email address on click.appcast.io to confirm that your application went through. Once Civil Service processes applications, you will be emailed again within 5 business days. Should you not receive an email, please call our office at View phone number on click.appcast.io. IMPORTANT NOTICE TO VETERANS As provided in ORC 124.23C, any person who has completed service in the uniformed services, who have been honorably discharged from the uniformed services or transferred to the reserve with evidence of satisfactory service, and who is an Ohio resident and any member of a reserve component of the armed forces of the United States, including the Ohio National Guard, who has completed more than 180 days of active duty service pursuant to an executive order of the President of the United States or an act of Congress of the United States may file with the director a certificate of service or honorable discharge (DD-214 — Long version), and upon this filing, the person shall receive an additional credit of twenty percent (20%) of the person’s total grade given in the examination in which the person receives a passing grade. A member in good standing of a reserve component of the armed forces of the United States, including the Ohio National Guard, who successfully completes the member’s initial entry-level training shall receive a credit of fifteen percent (15%) of the person’s total grade given in the examination in which the person receives a passing grade. NOTICE OF DRUG TESTING REQUIREMENT Pursuant to Civil Service Rules, applicants are hereby advised that the position of employment being examined for may be subject to a drug test. Accordingly, eligibility is not considered final until drug testing has been successfully completed with a negative result. NOTICE OF BACKGROUND INVESTIGATION Be advised that candidates may be subjected to a confidential background investigation, including, but not limited to, a criminal record check and driving record check. ADA COMPLIANCE Reasonable accommodation in accordance with ADA Compliance will be made available upon request to those qualified applicants in need of it, in order to achieve the essential job functions as described above. EQUAL EMPLOYMENT EQUAL EMPLOYMENT All qualified applicants will receive consideration for appointment without regard to race, religion, color, national #J-18808-Ljbffr