Group Reservations Coordinator

Group Reservations Coordinator

The Group Housing Coordinator is responsible for coordinating and managing hotel group arrangements for clients.

Responsibilities

• Coordinate and manage group arrangements for clients.
• Manage room blocks and ensure that all guest needs are met during their stay
• Communicate with guests for bookings within a group block.
• Provide excellent customer service to guests
• Manage and maintain accurate records of all hotel group block arrangements
• Collaborate with other departments to ensure seamless coordination of services for guests.

Requirements

• 2+ years of experience in group coordination or related field
• Strong communication and customer service
• Excellent attention to detail and organizational skills
• Ability to work independently and communicate as part of a team
• Proficient in Microsoft Office and ability to learn new computer systems
• Fulltime, Monday to Fridays

Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.