Service Advisor
Midas - CTMID
Benefits Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources About the Role Join Midas - CTMID as a Service Advisor in Springfield, VA, where you'll be the vital link between our customers and their vehicle service needs. This exciting role offers a chance to provide exceptional customer service and ensure a seamless experience for our clients. Responsibilities Greet customers and assess their service needs with a friendly and professional demeanor. Provide detailed explanations of services and repairs to customers, ensuring clarity and understanding. Prepare and present accurate service estimates and invoices to customers. Coordinate with technicians to ensure timely and efficient service delivery. Follow up with customers post-service to ensure satisfaction and address any concerns. Maintain a clean and organized service area to enhance customer experience. Stay updated on automotive technology and service trends to provide informed recommendations. Utilize point-of-sale systems to manage transactions and customer records efficiently. Requirements High school diploma or equivalent; automotive experience is a plus. Previous experience in customer service or automotive service advising preferred. Strong communication and interpersonal skills to foster customer relationships. Ability to multitask and work effectively in a fast-paced environment. Proficient in using computer systems and point-of-sale software. Detail-oriented with strong problem-solving skills. Valid driver's license and a clean driving record. Positive attitude and a passion for providing excellent customer service. About Us Midas - CTMID has been a trusted name in automotive service for over 60 years, delivering quality and reliability to our customers. Our commitment to excellence and customer satisfaction has earned us a loyal clientele, and our employees thrive in a supportive and dynamic work environment. #J-18808-Ljbffr
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$80k - $150k
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$50k - $100k
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AAA Club Alliance in Fairfax, VA is seeking an Automotive Service Advisor to ensure exceptional customer experiences while coordinating vehicle service needs. Your communication skills and automotive knowledge will play a vital role in enhancing customer satisfaction throughout...Hourly pay- Koons Woodbridge Buick GMC seeks a Service Advisor to warmly greet customers, quote repairs, and schedule service with a focus on guest satisfaction. You will present options, build rapport, and ensure maintenance per manufacturer guidelines. Excellent communication and...Weekly pay
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$50k - $200k
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Town CJDR
Washington DC9 days ago $40k - $85k
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Washington DCmore than 2 months ago$60k - $125k
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Safford Mazda Fairfax | Fairfax, VA Safford Mazda Fairfax is seeking an experienced Service Advisor to join our growing service department. This role is designed for professionals who can step into a service lane immediately, communicate clearly with customers, and thrive...Full timeImmediate startSafford Mazda Fairfax
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Alexandria, VAmore than 2 months ago - The Service Advisor keeps communication flowing between our technicians and customers, ensuring repairs are handled efficiently and transparently. Key Responsibilities: * Maintain service dispatch system and repair flow * Deliver clear communication to customers about...Full time
RWC Group - Everett
Washington DCa month ago
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