InfoSec Technical Delivery Specialist

Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Leads enterprise cyber incident and high-risk vulnerability response efforts, coordinating cross-functional teams to rapidly assess, contain, and remediate threats. Operates effectively in high-pressure, time-sensitive situations requiring rapid coordination and decision-making. Serves as a central point of orchestration, ensuring timely decisions, clear executive communication, and effective risk mitigation aligned to enterprise incident management practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Act as Incident Manager / Incident Coordinator for information security incidents, investigations, events, zero-days, and high-risk vulnerabilities. Drive end-to-end response from intake through containment, remediation, and closure. Drive real-time risk-based decisioning, including severity classification, event escalation, and prioritization of containment and remediation actions. Facilitate cross-functional response coordinating SOC, Threat Intel, Vulnerability Management, Engineering, Application, Infrastructure, Business, Legal, Regulatory and Risk Oversight teams. Establish clear ownership, timelines, and accountability across all stakeholders. Assess exposure, exploitability, and business impact to determine severity and urgency qualifications. Escalate conditions requiring executive awareness or rapid response actions. Lead incident calls & execution rhythm, running high-pressure, high-visibility structured incident meetings with defined objectives, action tracking, and decision capture. Maintain momentum and remove blockers to accelerate containment and remediation. Develop and deliver concise, executive-ready communications, including risk articulation, business impact, and remediation status. Provide detailed reporting of residual risk, blockers, and required decisions. Validate that immediate mitigations and long-term fixes are executed and prioritized appropriately. Track progress against SLAs, emergency changes, and remediation timelines. Maintain accurate timelines, decisions, and evidence within incident records. Ensure alignment with established incident management frameworks and escalation models. Lead or support lessons learned, root cause analysis, and control improvement recommendations. Identify systemic gaps and drive enhancements to response processes and playbooks. Partner with business units and application owners to align response actions with operational priorities. Support regulatory, legal, and risk partners as needed during incidents. Qualifications Required Bachelor’s degree in Computer Science, Information Systems, or related field. Minimum of 5 years of professional experience in information security. Strong knowledge of data security, privacy laws, regulatory compliance, and advanced security technologies. Experience in threat analysis, vulnerability testing, incident response, and forensic methodologies. Preferred Qualifications Experience leading enterprise cyber incident response operations. Strong understanding of incident management frameworks (e.g., NIST, SANS, ITR models). Proven ability to lead high-pressure, high-visibility, time-sensitive situations and drive decision-making. Experience delivering executive-level communications and risk briefings. Familiarity with vulnerability management, zero-day response, and threat intelligence integration. Experience coordinating across infrastructure, cloud, application and security engineering teams. Knowledge of financial services, regulatory matters, and risk environments. Demonstrated ability to drive accountability without direct authority (matrixed organization). Experience with incident management tooling, ticketing systems (ServiceNow), and collaboration platforms. Advanced professional certifications such as CISSP, CISM, PMP, or equivalent. Work Environment & Availability Expectations Full-time in-office role (5 days / week) in Atlanta, Charlotte, Greensboro, Raleigh, or Richmond. Participation in an on-call rotation is required. Must support after-hours, weekend, and holiday incident response as needed. Ability to respond to time-sensitive cyber events outside standard business hours is required. Benefits Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan. No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment, along with 10 sick days (also prorated), and paid holidays. Eligibility for defined benefit pension plan, restricted stock units, and/or a deferred compensation plan depending on position and division. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify and Right to Work. #J-18808-Ljbffr Crump Life Insurance Svcs Inc