Program Supervisor

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Job Summary
Generally, the Program Supervisor performs assigned program coordination responsibilities. This position is commonly referred to as QIDP. 

Essential Job Functions

• Maintain caseload as assigned.
• Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
• Coordinate and arrange appointments, meetings and other administrative matters on behalf of individual served.
• Assist in supportive role for the individual served and his/her family and work with appropriate agency on behalf of assigned individual served.
• Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
• Conduct unannounced visits as needed.
• Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
• Assist the Executive Director or designee in the expansion of current programs and supports and with the development of new services/supports.
• Work with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
• Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure quality of services for all programs.
• Assist with specialized training of staff members as required.
• Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
• Provide technical assistance to administrative staff
• Monitor timesheets, mileage sheets, and daily schedules of administrative staff.
• Assist in homes as needed to ensure staff coverage at all times. 
• Qualifications/Experience/Job Knowledge
• State required educational requirements.  Bachelor’s degree required.
• At least one year of experience working in the field of ID/DD. 
• Must have working knowledge of matching specific supports and interventions to the unique. needs of the people in the home.
• Must have a working knowledge of person centeredness.
• Working knowledge of computers and aptitude to learn new computer skills and techniques. 

Physical Requirements

• Occasionally travels
• Constantly moves about to coordinate work
• Regularly works in fast pace environment with multiple task deadlines
• Regularly moves and positions objects weighing up to 50 pounds 
• Occasionally exposed to viruses and infectious conditions
• Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Supervisory Requirements

• Will supervise

Special Requirements

• Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
• Must be adaptable and have the ability to make decisions 
• May be required to attend seminar or job-related training courses
• Must have understanding, patience and tact in dealing with individuals served, their families or advocates and other agencies involved in providing supports for individual(s) served
• Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
• Must be able to prioritize work tasks 
• Must be able to work without close personal supervision 

Employment Variables 

• Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. 
• Must pass drug screen and criminal background check. May be asked to work some evenings, weekends when required and handle on call emergencies. 

Working Environment

• May be required to work in a variety of settings and environments both indoors and outdoors.