Deputy Manager

Job no: 566017 Work type: Full time Site: Newport, Newport East Retail Park Categories: Retail Management Location: Newport Salary: £30,000 - £32,000 Per Annum. Business Area: Retail As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment. Key Responsibilities: Lead by example to foster a customer-centric culture. Drive sales performance and maintain high service standards. Manage daily store operations, including compliance with health and safety and retail standards. Schedule and manage labour effectively. Provide on-the-spot coaching to enhance team performance and customer experience. Celebrate team successes and create an inclusive atmosphere. What We’re Looking For At least one year of managerial experience in a retail sales environment. Proven track record of coaching, developing, and managing colleagues. Strong understanding of compliance, health and safety, and operational standards. Ability to meet sales targets and deliver excellent customer service metrics. Commercial awareness and an understanding of current retail and industry trends. Excellent verbal and written communication skills. Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our internal systems. A strong passion for cycling and a good working knowledge of bicycles, cycling products, accessories, and bike maintenance is highly desirable. The successful candidate will be confident advising customers, supporting colleagues, and helping drive sales within our cycling category. Previous experience in a bike retail, workshop, or cycling environment would be a distinct advantage. We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including: 6 weeks of annual leave. Quarterly performance bonuses. 25% discount on most Halfords products and up to 50% off garage bills in Autocentres. Discounts on groceries, shopping, insurance, and more. Family & Friends Discount Events. Opportunities for financial planning support through Wagestream. Access to GP services 24/7. Share save scheme with a 20% discount on shares. Health Cash Plan for well-being services and healthcare costs. Pension Scheme & Life Assurance. We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. #J-18808-Ljbffr