Patient Scheduler

Patient Scheduler Optimal Care is where your dedication meets a rewarding career. Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Key Responsibilities As a Scheduler you will be responsible for all patient scheduling, providing routing for all clinical staff, and ensuring that all computer data entry for each patient is accurate and complete. In this role you will be responsible for: Contact patients via phone to make provider appointments and ensure patients accept the date and time of visit Contacts senior living communities / assisted living facilities where patients reside to make and confirm appointments Handle all calls concerning patient appointments and scheduling changes from the patient and/or provider Perform accurate data entry when adding patient information into electronic medical records Perform all necessary updating of data in database regarding demographic and service location information Ensure new patients are scheduled and that follow-up appointments are rescheduled appropriately Schedule all annual wellness visits within the allotted time dictated by the payor source Ensure most efficient schedules are created to assist providers in meeting productivity requirements Required Qualifications High school diploma or GED Previous office experience Excellent verbal and written communication skills Ability to read maps with a general knowledge of the demographic area Desired Qualifications Scheduling experience Location Home Office: Saginaw, MI Hours 8:00 AM 5:00 PM, Monday through Friday Pay Range $18 - $22 USD How We Care for You Minimum of 3 Weeks Paid Time Off (PTO) Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Company Vehicle Program for field roles Pet Insurance ID and Fraud Protection And more... Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation. Equal Opportunity Employer We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.