Chief of Staff

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $150M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

Role Overview:

Our leadership team is looking for a Chief of Staff to act as a force multiplier who will allow them to carry out special projects and execute on our plan to become a generational company. This is a role for a high output generalist who moves fluidly between big picture strategy and in-the-weeds execution. You are the connective tissue that keeps the leadership team aligned, the company's priorities on track, and the operating cadence sharp as HappyRobot scales.

Key Responsibilities:

• The Bridge to Leadership: act as a direct partner to the founders and executive team, translating strategic priorities into clear plans and following through until they land.
• Operating Rhythm: design and run the company's leadership meetings, all-hands, and quarterly planning cycles, and continuously improve the systems that keep the company aligned.
• Cross Functional Execution: lead special projects that span Product, Go-To-Market, and Operations, owning outcomes from scoping through completion.
• Metrics and Accountability: define and track company-wide OKRs with the executive team, and use data to surface where the company is off track.
• Organizational Gaps: identify where structure or process is missing across the company and build what is needed to close the gap.

Who You Are:

• A trusted operator who earns credibility with executives and individual contributors alike.
• Comfortable with ambiguity and energized by building structure where none exists.
• Someone who treats every project, no matter how small, as a reflection of their standards.
• Low ego, high ownership, and willing to do whatever the company needs, even when it is not your job.

Requirements:

• 4+ years of experience in a high ownership role such as management consulting, investment banking, startup operations, or a prior Chief of Staff position.
• Strong analytical and technical aptitude, with the ability to work with data to inform decisions.
• Experience working in a multi stakeholder environment, interfacing between executives, Engineering, and Commercial or Field teams.
• Excellent written and verbal communication skills, with the ability to synthesize complex information for executive and board level audiences.
• Ability to balance big picture strategic work with in the weeds execution.
• Experience at an early or growth stage startup is strongly preferred.

Why join us?

• Join a world-class team of engineers and builders.
• Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.
• Have ownership and autonomy of projects and are encouraged to ship.
• Comprehensive Benefits including healthcare, dental, vision coverage.
• Competitive salary + equity in a high-growth startup.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work and outcomes. No excuses, no blame-shifting. If something needs fixing, we own it.

Craftsmanship

We sweat the details because details compound. We never settle for "just fine" - whether it's a scoping document, a prototype demo, or a customer conversation.

We are "Majos"

Be a good human. Friendly, genuine, kind. We're building something ambitious and it's better when we enjoy it together.

Urgency with Focus

Move fast, but in the right direction. Prioritize ruthlessly. Act decisively. Aim for the highest leverage action.

Talent Density and Meritocracy

Every hire raises the bar. Ability over seniority. Ownership goes to those who earn it.

First-Principles Thinking

Strip problems to their fundamentals, ignore industry dogma, and rebuild from scratch when needed. It's how we build what others think is impossible.

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