Customer Account Coordinator

Position Title Customer Account Coordinator Pay Rate $48,300 - $64,400 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Category/Shift Salaried Full-Time Physical Location Indianapolis, IN Job Responsibilities Communicate with customers, estimate and enter orders, and perform other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping. Have a basic understanding of manufacturing processes and work with production staff to achieve on-time customer deliveries. Responsible for multiple accounts of small to medium customers with high complexity. Take customer orders from accounts managers or directly. Place orders for purchases of materials and supplies to be used in production. Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any questions or concerns. Process purchase orders, coordinate account credits, and maintain customer data. Work with production staff and utilize system to achieve on-time customer deliveries. Key Skills High school diploma or equivalent Experience working in a manufacturing environment preferred Proficiency with Microsoft Office 2-3 years of customer relations experience; industry specific experience is a plus Customer focus Action orientation Integrity Perseverance Composure Self-motivation Strong organizational skills #J-18808-Ljbffr