Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and currently has a close-knit team of three. Before becoming a State Farm agent, I worked as a team member and was drawn to agency ownership because it offered the opportunity to build a meaningful career while still being present for my family and actively serving our community.

I’m a graduate of Nicholls State University and a proud wife and parent of two. Our family loves spending time outdoors - especially fishing, hiking, and enjoying nature together.

Community involvement is very important to me. I’ve previously served on the local Chamber of Commerce board and stay active with organizations like the Junior Auxiliary of Vermilion, supporting initiatives that make a difference in our community.

For our team, we offer strong work-life balance, licensing paid up front, and a unique perk where team members get one day each month to head home early and recharge.

Our office culture is built around a supportive, family-style environment. We value people whose personal values align with our core values—people who bring a positive attitude, avoid drama, and are open to learning, growing, and being coached as part of a collaborative team.

ROLE DESCRIPTION:
Tiffany Cardinale - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.