Director of Operations

Director of Operations

Signal of Memphis is looking for a hands-on director of operations that oversees and manages the daily operations while optimizing productivity on all procedures. The director will be responsible for coordinating strategic planning and the process improvement of day-to-day operations in the security field. The director will also work hand in hand with the coordinators and officers to enhance performance and achieve the company's goals while meeting weekly KPIs. They are tasked with delivering peace of mind to our clients through the training and development of operations coordinators.

The Director of Operation is a self-motivated and results-driven director who will implement and manage the organization's business activity. Responsible for planning, coordinating, directing, and managing the weekly and month to date activities. The director will assist the Coordinator(s) by directly managing efficiency and general operations ensuring the business runs smoothly and effectively.

Requirements

• Applicants must possess a valid Tennessee Security License or be able to obtain one within 30 days of employment.
• Ensure that all shifts are filled at least one month in advance reviewing and approving time off requests from Branch Supervisors and below. MUST ALSO HAVE THE ABILITY TO COVER POSTS AS NEEDED IN ADDITION TO GENERAL COORDINATOR DUTIES.
• Flexible availability is required, including weekends, overnights, and some long workdays (occasionally 12-hour shifts and generally 10-hour days, including occasional split shifts with time off between required tasks).
• Bachelor's degree preferred
• 2+ years of Management or leadership experience
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
• Must have valid driver's license and good driving record
• Must have reliable transportation
• Must be able to read, speak and write in English

Benefits

• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.