Warranty Administrator / Administrative Assistant

Job Description

Job Description

Join One of the Southeast's Premier Toyota Dealerships

Savannah Toyota is seeking a motivated, organized, and detail-oriented Warranty Administrator / Administrative Assistant to join our growing service team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in accuracy, organization, and customer service.

Why Savannah Toyota?

At Savannah Toyota, we believe our people are our greatest asset. We are committed to creating a positive work environment where employees are respected, supported, and given opportunities to grow. If you're dependable, detail-oriented, and ready to become part of a winning team, we'd love to hear from you.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Responsibilities

• Process and submit manufacturer warranty claims accurately and promptly.
• Monitor claim status, payments, and rejections.
• Maintain warranty documentation and ensure manufacturer compliance.
• Assist with warranty audits and policy procedures.
• Support the Service Director and management team with administrative duties.
• Prepare reports, spreadsheets, and correspondence.
• Answer phones and assist customers and dealership personnel professionally.
• Organize files and maintain confidential records.
• Perform other administrative duties as assigned.

Requirements

• Previous dealership warranty experience is preferred.
• Experience with Toyota warranty processing is a plus, but not required.
• Strong organizational skills with exceptional attention to detail.
• Excellent computer skills (Microsoft Office, Outlook, Excel).
• Ability to multitask and prioritize in a fast-paced environment.
• Positive attitude with strong communication and teamwork skills.
• Reynolds & Reynolds Ignite experience is a plus.