Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Account Representative

DCM SERVICES LLC Careers

Description:

DCM Services

Account Representative 

Bloomington, Minnesota | Full-Time | Non-Exempt

? We Just Raised Our Wages! ?

We recently increased pay for this role — because great people deserve great compensation.

About DCM Services

DCM Services, LLC is a nationally recognized leader in estate and specialty collections, headquartered in the Minneapolis-Saint Paul metro area. For over 30 years, we have partnered with some of the country's largest financial institutions to provide compassionate, compliant, and professional account resolution services.

At DCM Services, we believe that treating people with dignity — whether they are our employees or the families we serve — is the foundation of everything we do. Our team members enjoy a collaborative culture, ongoing development opportunities, and a workplace where your contributions truly matter.

The Opportunity

As an Account Representative I, you will serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. This is an office-based role at our Minnesota location. You will be part of a supportive team that values empathy, accuracy, and professionalism.

Requirements:
Key Responsibilities

• Generate outbound calls and field incoming calls

• Obtain necessary estate information and follow up with attorneys or personal representatives regarding claim filing

• Negotiate payment arrangements and follow up as needed

• Send confirmation and settlement letters as required

• Accurately document accounts and notate files with correct transaction codes

• Respond to all voicemail messages daily

• Adhere to company policies, procedures, and client-specific requirements

• Uphold company information security and privacy responsibilities

What You Bring

• High School Diploma or GED

• Goal-oriented mindset with strong organizational skills

• Courteous, empathic, and professional telephone manner

• Strong verbal and written communication skills

• Ability to multi-task effectively in a fast-paced, regulated environment

• Team-oriented with the ability to also work independently

• Computer proficiency and the ability to learn new systems

• Licensed Debt Collector (or ability to obtain licensure)

Why DCM Services?

• Competitive, freshly increased wages — we invest in our people

• Meaningful work that requires true compassion and professionalism

• Collaborative, supportive team culture in a stable, established company

• Bonus-eligible role with performance recognition

Convenient Minnesota office location 

#DCMCC1

Compensation details: 21-23 Hourly Wage

PI626dfbfd97e7-37344-40601357

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Account Representative in Minneapolis, MN vacancy
  •  ...Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member (Sales experience preferred).  We seek an energetic professional interested in helping our... 
    Suggested

    Jordan Radel State Farm

    Saint Paul, MN
    25 days ago
  •  ...leads to support our rapidly growing business. As a key member of the sales team, you will work closely with our business development, account management and marketing teams to research, prospect and create opportunities. Theideal candidate for this role is a self-... 
    Suggested
    Work experience placement

    Macrobond Financial AB

    Minneapolis, MN
    8 days ago
  •  ...credit   What the job is Research and deeply understand manufacturers, their challenges, and motivations Prospect into new accounts through outbound and inbound channels Craft thoughtful, compelling outreach tailored to different audiences Qualify leads... 
    Suggested
    Work at office
    Immediate start
    Relocation

    Fulcrum

    Minneapolis, MN
    4 days ago
  •  ...place where your work truly matters; think of Gallagher. Overview National Insurance Services (NIS) is looking for an Account Representative who is passionate about client service, relationship‑building, and helping organizations manage their insurance programs with... 
    Suggested
    Full time
    Contract work
    Live out
    Work at office
    Local area
    Flexible hours

    Gallagher

    Eden Prairie, MN
    2 days ago
  • _*]:min-w-0 gap-3" Technical Account Representative Minneapolis ESSENTIAL DUTIES AND RESPONSIBILITIES Identify, target, and pursue new customers Execute a structured prospecting strategy using cold calls, cold visits, networking, and referrals Lead... 
    Suggested
    Work from home
    Home office

    Sabio Systems

    Minneapolis, MN
    3 days ago
  • $74k - $106k

     ...Teaminour Minneapolis, MN office . We are looking for forward-thinking people to support our hard-working Sales Development Representatives, developing competitive strategies that consistently grow the top of the funnel, and partner closely with the field leaders.... 
    Work at office

    Anaplan

    Minneapolis, MN
    3 days ago
  •  ...Account Representative The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you... 

    Total Quality Logistics (TQL)

    Minneapolis, MN
    3 days ago
  •  ...Idealease Account Representative The Idealease Account Representative is responsible for managing and growing customer relationships related to full-service leasing, short-term rentals, and fleet solutions. This role serves as a primary point of contact for Idealease... 
    Contract work
    Temporary work
    Work at office

    Astleford International

    Minneapolis, MN
    4 days ago
  • $48.06k - $72.09k

     ...Account Representative Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a... 
    Local area

    Ryerson Holding

    Minneapolis, MN
    4 days ago
  •  ...Account Representative Join our award-winning State Farm Agency team as an Account Representative and take the next step in your career. We're seeking a motivated, customer-focused professional who thrives on creating strong relationships and delivering exceptional... 
    Work at office
    Remote work

    StaffMyAgency LLC

    Hopkins, MN
    4 days ago
  • $50k

     ...Account Representative I The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer... 
    Work at office
    Night shift
    Weekend work

    Genuine Parts

    Minneapolis, MN
    4 days ago
  •  ...Account Representative - Any Region Join Power/mation's Elite Technical Sales Force! Are you passionate about cutting-edge automation solutions that revolutionize manufacturing processes? Power/mation, an industry leading distributor specializing in advanced automation... 

    Power/mation

    Saint Paul, MN
    4 days ago
  • $70k - $90k

     ...partners are aware of our programs, provides insight and motivation for those employees to enroll in our programs, and works with our account management teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student... 
    Full time
    Flexible hours
    3 days per week

    Covista

    Minneapolis, MN
    2 days ago
  •  ...Job Description Job Description GURSTEL LAW FIRM, P.C. – ACCOUNT REPRESENTATIVE JOB SUMMARY as an Account Representative you will be responsible for performing a variety of tasks including, but not limited to: Collection of assigned accounts that are... 
    Work at office
    Local area

    Gurstel Law Firm P C

    Minneapolis, MN
    10 days ago
  •  ...Senior Account Representative Mur-chol- uh -jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world. Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including... 
    Temporary work
    Work at office
    Remote work

    Merchology

    Minneapolis, MN
    1 day ago
  • $40k - $80k

     ...Remote Bilingual (Spanish) Customer Service Account Representative Location: Minneapolis, MN, 55424 Salary: $40000.0 - $80000.0/year Experience: 1 Year(s) POSITION OVERVIEW The Remote Bilingual (Spanish and English) Customer Service Account Representative... 
    Remote job
    Work from home
    Monday to Friday

    StaffMyAgency LLC

    Minneapolis, MN
    4 days ago
  • $45.1k - $127.4k

     ...Account Representative - Commercial At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Join a company that's not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk.... 
    Local area
    Remote work
    Worldwide
    Flexible hours

    Arctic Wolf Incident Response

    Eden Prairie, MN
    15 hours ago
  • $38.7k - $57.9k

     ...actively listening to customer needs, advocating for them internally, and influencing product and service improvements. Lead monthly account reviews to ensure customer satisfaction, adoption, and measurable business outcomes. Identify and execute upsell opportunities... 
    Work at office
    Local area
    Remote work
    Worldwide
    Flexible hours

    Arctic Wolf Incident Response

    Eden Prairie, MN
    4 days ago
  • $68k

     ...Account Representative What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL... 
    Work experience placement

    DHL

    Minneapolis, MN
    4 days ago
  •  ...Sales Development Representative This position will be on the front line for generating interest in Red River's service offerings. Sales...  ...-makers, qualify sales leads, and set up appointments for Account Executives. This is an excellent opportunity to gain valuable... 
    Work experience placement
    Work at office
    Remote work

    Minnesota Jobs

    Saint Paul, MN
    2 days ago
  • $65k - $70k

     ...Sales Development Representative With a purpose to make tomorrow a little bit better than today for each other, our customers, and our...  ...blitz activities with Sales leaders and team members, including account selection, outreach planning, and tracking results... 
    Work experience placement

    Lube-Tech

    Minneapolis, MN
    4 hours ago
  • $60k

     ...Sales Development Representative We're a leading provider of business and technology services. We accelerate business transformation...  ...Services industry that includes working closely with an assigned Account Manager Lead as a Mentor Dynamic and diverse culture... 
    Hourly pay
    Full time
    Internship

    TEKsystems

    Minneapolis, MN
    16 days ago
  • $65k - $124.77k

    Motion Industries (MOT) in Eden Prairie seeks an Account Representative to drive sales and generate opportunities with various customers. This role emphasizes customer satisfaction through effective communication, technical presentations, and relationship management. The... 

    Motion Industries (MOT)

    Eden Prairie, MN
    3 days ago
  • $75k

     ...Sales Development Representative Anaplan is looking for a tenacious SALES DEVELOPMENT REPRESENTATIVE to join the SALES TEAM in MINNEAPOLIS...  ...aligned to Anaplan's target customer profiles. Own account-level prospecting strategies in partnership with field sales,... 
    Full time
    Immediate start

    Anaplan

    Minneapolis, MN
    4 days ago
  • $2,529.28 - $5,014.64 per month

     ...Sales Development Representative As a member of a sales team, the Sales Development Representative is responsible for prospecting net new business, within a defined geographic territory in the small and medium market. Responsible for finding and vetting new business... 
    Night shift

    FedEx

    Minneapolis, MN
    2 days ago
  • $20 - $23 per hour

     ...professional goals. Job Summary Under direct supervision, the Account Resolution Specialist provides default resolution options to...  ...duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable... 
    Hourly pay
    Work at office
    Flexible hours

    ECMC Group

    Minneapolis, MN
    6 days ago
  • $45k

     ...Sales Development Representative (SDR) Kipsu is a Minneapolis-based growth-stage technology company with over 120 team members and a bold...  ...and set meetings for the sales team. Research accounts and decision-makers to personalize outreach. Consistently... 
    Shift work

    Kipsu

    Minneapolis, MN
    4 days ago
  •  ...Avnet Technology Solutions Sales Representative At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and...  ...Job Summary Responsible for generating business at new accounts and expanding business at existing accounts within a specified... 
    Temporary work
    Work experience placement
    Live in
    Flexible hours

    Avnet, Inc.

    Minneapolis, MN
    4 days ago
  • $43.4k - $65k

     ...Sales Development Representative With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment...  ...evolve Support data hygiene efforts for lead, contact, and account records in CRM REQUIRED EXPERIENCE & EDUCATION: Bachelor... 
    Work at office
    Relocation
    Flexible hours
    Shift work

    Tennant Company

    Eden Prairie, MN
    4 days ago
  •  ...entrepreneurial industry. Job Description/Responsibilities As an On-Premise Market Development Representative, you’ll own a sales territory of lively restaurants, bars, and hotel accounts, driving distribution, product visibility, and revenue growth for our iconic portfolio.... 
    Work at office

    Sazerac

    Minneapolis, MN
    17 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Account Representative. Be the first to apply!