Front of House Shift Lead

Benefits:

• Employee discounts
• Training & development
• Wellness resources

Responsibilities

• Contributes to the success of the restaurant by problem solving issues and providing excellent guest service and quality food and beverages
• Helps train and development of a strong service team
• Develop employees by providing ongoing feedback, establishing performance expectations
• Provide training and recognition to employees at all levels and maintains a high team-oriented environment
• Communicates effectively with the local management team
• Ensure that the restaurant operates efficiently and effectively within the company's fiscal and operational guidelines
• Controls the inventorying of food and liquor within company standards
• Controls labor costs within company standards
• Responsible for accurate placing, receiving, and stocking of all food and beverage orders
• Ensures secure and safe handling and transportation of funds
• Utilize and promote in-house feedback forms, staff evaluations and site evaluations to develop guest-oriented quality of service and delivering the WOW
• Support and implement the company local store marketing programs
• Responsible for ALL physical/aesthetic maintenance of the restaurant
• Maintain a working knowledge of all recipes, products, and production procedures
• Ensure established standards of food safety and sanitation are maintained
• Ensures all operations are in line with company standards, with exceptional scores including: in-house feedback forms, health inspections and FOH/BOH site evaluations

Skills and Abilities

• Strong leadership skills and ability to act as a role model for company standards and uphold policies and procedures
• Ability to work effectively within a team
• Follow through with all assigned tasks and be flexible to accommodate quickly to newly assigned duties, including duties which may include other So Hospitality Group brands
• Ability to follow verbal directions and give clear verbal directions
• Ability to work positively in a fast-paced environment
• Ability to be on your feet and alert for extended periods of time

Required Qualifications

• Education: High School or equivalent
• High energy and passion for the industry
• 2 years or more prior restaurant experience
• Knowledge of computers, Microsoft, and Google products
• Good people management skills, communication and listening skills
• Flexibility and adaptability
• Demonstrated time management and organizational skills
• Must be internally motivated and detail-oriented and have a passion for teaching others
• Reliable transportation

Compensation: $20.00 per hour


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Description

There's always a seat at the table for genuine, warm hospitality. At So Hospitality Group, our shared values are simple: provide delightful, sustainably sourced food and sincere service to the guests we're lucky enough to welcome into our brands every single day.

Hiring good people, training them for excellence, and giving them room to grow is what sets us apart from others. We are looking for friendly, dependable, honest, hardworking individuals to complement our positive culture and team. At So Hospitality Group, we want to bring together caring, intelligent, innovative people who love to serve and lead others and are looking to join a growing company. So Hospitality Group currently consists of 3 different restaurant brands in multiple cities and growing, so your opportunities are endless!