Director of Everett Shops

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs core values are built around safety service equity sustainability culture and accessibility and each employee that works for the MBTA performs their roles based on our vision mission and includes attendance participation and contribution in local safety committee meetings as needed.

Job Summary

The Director of Everett Main Repair is responsible for the overall management and operation of the Everett maintenance facility and collaborates with Rail Maintenance Bus Maintenance Vehicle Engineering and other departments to support maintenance repair overhaul and component-rebuild activities for the Authoritys rail and bus fleets. The Director oversees Everett Main Repair programs shop operations workforce performance and the safe efficient and timely delivery of maintenance and overhaul support. The Director also supports the development implementation and continuous improvement of reliability-centered maintenance practices and programs.

Duties & Responsibilities

• Under the general direction of the Chief Mechanical Officer and Deputy Chief Mechanical Officer collaborate with Rail Maintenance Bus Maintenance Vehicle Engineering and other applicable departments in the development implementation and administration of reliability-centered maintenance programs for the Authoritys rail and bus fleets including new vehicle programs and existing fleet initiatives.
• Contribute to the development and implementation of maintenance strategies that support the Authoritys state-of-good-repair objectives for rail and bus vehicles including the planning and oversight of component overhaul repair rebuild and manufacturing activities performed at Everett Main Repair.
• Develop and implement corrective actions to improve component and fleet reliability including production planning work prioritization scheduling staffing allocation coordination of project activities cost review and the development of consistent work standards.
• Ensure work performed at Everett Main Repair is completed safely efficiently timely and in accordance with applicable Authority standards procedures and requirements.
• Provide leadership and direction to the Everett Deputy Director Maintenance Superintendents and other assigned management and technical staff.
• Support the development of maintenance plans procedures material requirements and related maintenance needs for rail and bus vehicle fleets.
• Provide leadership and oversight for capital-funded vehicle and component overhaul rebuild and modernization programs assigned to Everett Main Repair including planning scheduling resource coordination production oversight and coordination with Engineering Capital Programs Procurement vendors and Vehicle Maintenance stakeholders.
• Oversee Everett Main Repair operations and establish maintenance and production objectives based on shop performance workload workforce availability equipment facilities and fleet needs.
• Develop implement and support preventive and reliability-centered maintenance practices intended to improve component and fleet performance and reduce failures.
• Maintain knowledge of and fulfill responsibilities associated with the MBTA Safety Plan and ensure employees have appropriate resources information and direction to meet applicable safety requirements.
• Establish and monitor standard repair times and production expectations for recurring work performed at Everett Main Repair consistent with applicable work standards collective bargaining agreements and Authority policies.
• Support continuous-improvement initiatives including Lean and other process-improvement practices to improve safety quality productivity and efficiency.
• Participate in weekend and holiday on-call rotations as required.
• Assist in the preparation administration monitoring and review of the Everett Main Repair operating and capital budgets as applicable.
• Participate in recruitment selection onboarding development and performance-management activities for assigned staff in accordance with Authority policies and procedures.
• Ensure compliance with applicable Authority policies procedures safety standards required training and established employee-relations processes.
• Ensure equipment facilities materials work-in-process and other physical assets under Everett Main Repair control are properly safeguarded maintained and stored.
• Travel to work locations and respond to operational needs emergencies and special events as required.
• Respond directly or through assigned staff to emergencies and operational issues on a 24-hour seven-day-per-week basis as required.
• Communicate with employees customers vendors contractors and other stakeholders in a professional and respectful manner.
• Support effective labor-management relationships and ensure fair and consistent application of applicable policies procedures collective bargaining agreements and workplace standards.
• Participate in all phases of the recruitment and selection of employees for the department.
• Ensure the departments compliance with Authority
  policies and procedures including compliance with all applicable safety standards discipline processes and mandated trainings.
• Ensure all inventory equipment facilities and materials under their control are protected and maintained and stored in a safe operating condition.
• Perform related duties and special projects as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

• Will direct and supervise approximately 200 maintenance employees including Superintendents Supervisors Forepersons Engineers and other front-line staff.

Minimum Requirements & Qualifications

• A bachelors degree from an accredited institution.
• Seven (7) years of progressively responsible experience in transportation equipment repair maintenance overhaul manufacturing or a closely related field.
• Five (5) years of supervisory or management experience overseeing employees programs or operations.
• Demonstrated organizational analytical decision-making and problem-solving skills.
• Demonstrated ability to lead supervise develop and work effectively with a diverse workforce.
• Demonstrated ability to communicate effectively and professionally with employees customers vendors contractors and other internal and external stakeholders.
• Ability to appropriately handle sensitive and confidential information.
• Proficiency with Microsoft Word and Excel with the ability to learn and effectively use applicable MBTA business and maintenance systems including PeopleSoft.
• Valid drivers license in accordance with MBTA policy.
• Ability to work various shifts and locations as assigned or required by operational needs.
• Ability to respond directly or through assigned staff to emergencies and operational issues on a twenty-four (24) hour seven (7) day per week basis as required

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelors degree requirement.
• An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelors degree requirement.
• A masters degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience & Skills

• A bachelors degree in Mechanical Engineering Engineering Technology or a closely related technical field from an accredited institution.
• Eight (8)years of progressively responsible experience in transportation equipment repair maintenance overhaul manufacturing or a closely related field.
• Experience in the repair maintenance overhaul manufacturing and/or engineering of rail and/or bus vehicles and related components.
• Experience serving in a Superintendent Deputy Director Director or equivalent management-level position within a transportation maintenance manufacturing or heavy industrial environment.
• Experience supervising and managing a multi-union workforce.
• Experience managing complex maintenance overhaul reliability or capital improvement programs.
• Experience working collaboratively with Engineering Operations Capital Programs Procurement Safety and other internal and external stakeholders.
• Knowledge of reliability-centered maintenance preventive maintenance continuous improvement Lean principles and/or similar maintenance-management practices.

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.

Required Experience:

Director