Technical Assistant

The Technical Sales Assistant is hired to assist the Garland Sales Representative in project management, on‑site quality control, contractor and customer daily communication, core sampling, inspections and assistance with specifications, details, RAMP (Roof Asset Management Planning software), asset management, etc. Additionally, the position plans, coordinates, directs and supervises subcontractors and vendors engaged on the project, ensuring work is completed on time, within budget and to the quality specified. This person works directly with the Garland Sales Representative, client, subcontractors and vendors to facilitate project completion.

CORE & ESSENTIAL FUNCTIONS

TASKS

Assist in assessing new projects and leak solutions via inspection reports, photographs and working with subcontractors. Assist in development of asset management plans, project specific plans, details and specifications. Control the flow of information on the project site. Manage sub‑contractors by evaluating, monitoring and controlling performance. Track jobsite progress via daily reports and photographs. Monitor the work and compare work in place to the schedule and specification requirements. Enforce quality assurance and control for compliance with the specification. Provide daily updates to the Garland Representative’s team. All other duties as assigned.

QUALIFICATIONS & SKILLS

Must possess at least a high school diploma; a post‑secondary degree is preferred. A background in construction, construction design, estimating, engineering or architecture is preferred. Must possess excellent skills in math, writing, public relations and communication, both written and oral. Proficiency in Microsoft Office (Word, Excel). Ability to learn Visio or Lucid Chart and Microsoft Project. Ability to multi‑task in a detail‑oriented team environment. Ability to work effectively with all levels of management, emphasizing the sales force and end user. Adherence to health and safety regulations (e.g., use of protective gear). Driving is a requirement. Must have the ability to travel domestically, operate a motor vehicle, and maintain a valid driver license and driving record acceptable to our insurance provider. Must have a vehicle in good working condition and meet all safety, insurance, and legal requirements. Ability to travel by plane and/or overnight travel may also be required.

PHYSICAL AND OTHER REQUIREMENTS

The Technical Assistant must be able to carry, push, pull, reach and lift up to 50 lbs. of roofing material routinely; climb ladders/extension ladders routinely; climb different roof levels; read at, above and below shoulder height; occasionally stoop, kneel or crouch; have sufficient manual dexterity to operate equipment and cut/manipulate products and materials using a flashlight; tolerate inclement weather, including heat, cold, humidity and rain; and have a normal range of tolerance to household and other types of typical industrial/construction chemicals and solvents. Ability to occasionally work evenings, weekends, and overnight travel is required. Must be able to communicate orally in a clear, concise and effective manner with customers, account representatives, company representatives, management, staff and the public in face‑to‑face, one‑on‑one and group settings. Ability to use a telephone for communication. Maintain regular predictable and punctual attendance at assigned job locations. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, stand, and/or walk for extended time periods. Hearing and vision required to be within normal ranges. Ability to accurately distinguish color variation.

EQUAL OPPORTUNITY EMPLOYER

The Company is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law. The Company is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with The Company, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your accommodation request and your contact information. #J-18808-Ljbffr The Garland Company, Inc.