Academic Administrative Assistant

Academic Administrative Assistant

To provide administrative support for the Nursing Department, including departmental staff and the Dean, full-time and adjunct faculty, as well as both Radiology and Surgical Tech programs. Responsibilities include supporting operations across the Strawberry Plains, Magnolia Avenue, and Blount County campuses; coordinating special events; and assisting with the maintenance of student records. This position is primarily based at the Strawberry Plains campus although responsibilities can shift to any campus based on department, School, and/or College need.

A minimum of an Associate's Degree with 3 years of administrative/office/customer or student service experience or a High School diploma and 5 years administrative/office/customer or student service experience. Certified Administrative Professional certification (CAP) is a plus as is Microsoft certification in Office or specific applications such as Excel. On the job training will be required for college specific software and processes.

The ability to communicate clearly and concisely in person and/or on the telephone, exercising tact, patience, discretion, and a professional demeanor. The ability to function productively in an ever-changing, high-stress, fast-paced environment with numerous interruptions. The ability to take initiative, work independently, make decisions, and display dependability in follow-through. The ability to prioritize and manage multiple tasks concurrently and meet deadlines; The ability to work with a diverse group of students, faculty, staff, colleagues, alumni, and visitors. Demonstrated organizational skills; accuracy and efficiency in filing and maintaining records. Experience with data management, design of program materials and website updates. The ability to engage in the College's mission and values.

Must be able to lift 5 lbs. Job may require travel between college site campuses as needed. Voluminous telephone calls from and to perspective and current students, colleagues, faculty and staff, in addition to daily walk-in traffic requires auditory acuity. Employee duties require computer competency and attention to detail. Daily correspondence to multiple constituencies, student records accessed in banner, and various confidential documents are reviewed daily for accuracy and departmental requirements. Spreadsheets, flyers, background checks, drug screens and other departmental documentation created and reviewed use color to clarify results. However, it would be possible to perform the job duties without color detection. This position may occasionally interact with students or employees who are experiencing challenging or sensitive situations, including unresolved concerns.

Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA. Wellness Incentive Program, if enrolled in health plan. Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program. Employee Assistance Program. Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b. Employee Discount program with over 900+ companies. 14 Paid Holidays/Year Includes paid days off the last week of December. Sick Leave Bank. Longevity Pay. Many opportunities for professional development.

Pellissippi State Community College