Desktop EUC L1
Iron Systems, Inc
Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. Responsibilities Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Manage Desktop Devices (hardware and software) incidents through to resolution. Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. Requirements Knowledge and experience on windows 7 OS Good to have – knowledge in AD and smart hands and feet support. Good to have – knowledge and experience of supporting MAC devices and tablets Experience with Service management tool – ex – Service now Should have good expertise on EUC tools, remote support tools, MS office and outlook. Preferable to have a good understanding of Lync, VPN, and mobile device support. Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred. #J-18808-Ljbffr Iron Systems, Inc
- Iron Systems, Inc. is looking for an IT desktop support specialist to manage desktop devices from incident to resolution, including IMAC, desk-side services, and break-fix for laptops and desktops. You will ensure standard hardware/software configurations for the full device...SuggestedRemote work
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$26.45 - $48.53 per hour
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$22 - $24 per hour
...disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read...Work at officeLocal area$69k
...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license required or willingness to obtain one Basic computer skills Must reside...Remote jobWork from homeFlexible hours- ...Information Systems or related field preferred. Experience with Microsoft operating systems at the level used in the corporation as well as desktop and laptop hardware. Experience with Microsoft Office 365 of products at the level used in the corporation. Experience with...Work at office
- ...solving skills and the ability to work independently in an office setting. Responsibilities Provide Tier 2 technical support for desktops, laptops, printers, and peripheral devices Install, troubleshoot, service, and repair personal computers and related software...Work at officeRemote work
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- ...software, and network connectivity, working both independently and with staff to resolve issues. Responsibilities include repairing desktops, laptops, printers, maintaining logs, and delivering in-person and remote support. Excellent problem-solving and customer-facing...Remote work
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$1,800 - $4,500 per week
...with both drivers and brokers Manage your workflow independently Requirements Must currently reside in the U.S. Laptop or desktop computer High-speed internet connection Professional phone / headset Organized, dependable, and self-motivated...Full timeFor contractorsRemote work- ...Dispatch AV/IT Technician Schedule: Variable, onsite based on dispatch needs Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will...Remote work
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$141.1k - $278.2k
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- ...skills Ability to work a flexible schedule Technically competent in restaurant operating systems, learning systems and typical desktop software. Specific Responsibilities: Supervise the floor during meal periods to ensure that Freddy's standards of Hospitality...Full timeFlexible hoursShift workNight shift
$70k - $120k
...achieve consistent results. Daily model management administration and maintenance, Provide REVIT Architecture, Structure and MEP desktop support. Over-the-shoulder training, developing, and shadowing to staff. Content creation: Families such as parametric, formula,...Daily paidContract workTemporary workFor contractorsLocal areaRelocation packageFlexible hoursWeekend work- ...best practices. Ability to build, deploy, configure, and update networking and server hardware and software. Ability to administer desktop and mobile platforms along with common applications. Ability to create technical documentation and provide status reports. Ability...Temporary workWork at officeRemote workFlexible hours
- ...customers by phone or email and may have to handle multiple accounts/issues simultaneously Must work from a Choice-provided virtual desktop during the assigned shift, and handle or prioritize after-hours requests and tasks appropriately and professionally #J-18808-...Work at officeShift workNight shift
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