Retail Supervisor

Job Description

Job Description

Overview

Compensation : $15.50-$16.00 (DOE) 

Location: Garden Grove, CA

• Sick Time
• Generous Employee Discounts

Who We Are:

Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World, Shoeteria and Whistle Workwear brand names California, Nevada, and Washington. We sell boots, apparel, scrubs, and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.

We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of honesty, respect, and integrity, and require each employee to demonstrate these values.

Shoeteria is growing, and we need your help. Join our crew as a Retail Store Supervisor and help lead the next stage of growth for our company.

• 1-2 years of retail customer service experience preferred
• Sales and supervising experience is preferred
• Willing to work nights and weekends
• Excellent Customer Service
• Excellent verbal communication skills
• Basic math skills
• High attention to detail
• Demonstrated sales skills and experience
• Ability to maintain a professional appearance
• Must be able to climb a ladder
• Must be able to lift 25 pounds
• Must be able to stand for long periods of time
• Bi-Lingual a plus
• Must possess a valid Driver's License

What You’ll be Doing:

• Demonstrate knowledge of products and services to customers
• Assist customers with request in store and over the phone
• Open and close the store
• Direct workflow on the sales floor
• Greet and assist customers in a friendly and polite manner
• Always maintain store organization and cleanliness
• Complete customers transactions at the cash register including taking payments, and issuing receipts
• Maintain inventory levels and restock shelves as needed
• Perform other duties as assigned by the Manager

Each store operates on a lean and close-knit group of team members and managers. This enables each employee to have a direct impact in the success of our company.

• Leadership and organizational development
• Sales and merchandising best
• Customer service techniques, including communication, and the ability to outperform the expectations of our customers.
• The ability to adapt to fast and unique situations to provide an amazing customer.
• How to network and build long-lasting relationships with both customers and your fellow