Customer Success Lead
$110k - $150kraydar
- Customer Success Lead* New York, United States* Full-timeApply for this role## Compensation* **Base salary:** USD 110,000 to 150,000 per year.* **Equity:** Competitive equity.* A variable bonus of USD 10,000 to USD 20,000 is listed in addition to base salary.## About the companyOur client is a healthcare company.## The roleRaydar is recruiting for this opportunity through the Paraform network. The position is with our client. Own strategic school partnerships while building the playbooks, metrics, and workflows of a customer success function.## What you'll do* **Manage school and district** relationships and serve as a primary partner contact.* Grow referrals by helping partners identify students who could benefit from services.* **Build success playbooks**, health metrics, and dashboards.* **Automate repetitive workflows** with AI tools.* **Coordinate with operations**, product, growth, and clinical teams and help coach colleagues.## What we're looking for* 4 to 5 or more years of professional customer-facing experience in sales, customer success, or business development.* Experience managing a high-volume book of non-enterprise accounts and owning growth or upsell goals.* Early-stage experience building processes with limited resources.* A bachelor's degree and strong relationship-building and communication skills.* Ability to turn data into decisions and use AI to improve workflows.* Interest in children's access to mental healthcare.## Bonus points* Education technology, K-12, or school partnership experience.* Experience spanning sales and customer success.## Location and work model* Hybrid with three days per week in the SoHo office in New York City. Relocation candidates are considered.
- J-18808-Ljbffr raydar
Vacancy posted 1 day ago
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