Customer Success Lead: Mid‑Market UX Research Champion
HelpfulRemote
HelpfulRemote is seeking a Customer Success professional to manage a portfolio of mid-market accounts on a UX research platform used by major brands across finance, healthcare, and tech. You will train customers on the platform, consult on research designs, identify account risk, and collaborate with Research Advisors and Account Directors to drive adoption and support renewals. With 2+ years in research or product design and experience in customer success, agency, or consulting, you’ll #J-18808-Ljbffr HelpfulRemote
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Lead: Mid‑Market UX Research Champion in Brooklyn, NY vacancy
- # Customer Success LeaddscoutRemoteUnited StatesCustomer Support... ...flexible and powerful UX research platform on the market—trusted by the world’s... ...for you to join us. Lead Research Advisor, Mid-Market (Austin or... ...you are our customers’ champion, driving larger improvements...UxWork experience placementLocal areaRemote workFlexible hoursShift work
- This role sits within Dscout’s Customer Success team, owning a portfolio of mid-market accounts on a UX research platform used by major brands across finance, healthcare, and tech. You’ll train customers on the platform, consult on research designs, identify account risk...Ux
- ...online education in data science, UI/UX design, machine learning, and coding.... ...career coaches, the goal of which is to successfully transition students into their dream job... ...2B business is growing, and we need a Customer Success Lead who can hold the full client...UxContract work
- ...collaboration. Job Description: Esper is looking for an experienced Customer Success Lead to serve as a long-term partner to our customers. The... ...time‑to‑value across the customer base Trusted customer champions and referenceable accounts Repeatable CS processes,...SuggestedTemporary workWork at officeRemote workFlexible hours
- ...year end, primarily driven by mid-market and enterprise agencies... ...advisors at our most important customers are using Tern for. This could... ...infrastructure they need to lead the next chapter of travel.... ...the future of both. CUSTOMER SUCCESS LEAD Agencies use Tern to run...SuggestedWork at office
- ...are disrupting a $15B market and work with some of... ...firms. We are backed by leading investors including... ...We are looking for a Mid-Market Account Executive... ...technology Build internal champions and navigate complex,... ...Work closely with Customer Success, Legal, Product, and leadership...
- Flo is seeking an Associate to Mid Level Product Designer in Austin, TX. You will collaborate cross-functionally to craft exceptional... .... You will work with Product, Design, Engineering, CS, and Marketing to push the boundaries of usability, leveraging Figma for prototyping...Ux
- ...and we're looking for a Mid-Market Account Manager to... ...relationships with our customers. Job Description As a... ...organizations - from day-to-day champions to executives - while... ...closely with Customer Success, Solutions Engineering... ...Strategic Partner and Lead Executive...
$74k - $88k
Mid-Market Account Manager page is loaded## Mid-Market Account Managerremote... ...revenue within our existing customer base by acting as a trusted,... ...into long-term partners and champions for BlackLine. This is a role... ...Work as a team with Customer Success Managers to build and...Temporary workWork at officeRemote workShift work3 days per week- ..., formerly RFPIO, is seeking a Sr. Customer Community Specialist to lead the relaunch and ongoing evolution... ...You will partner across CS, Product, Marketing, and Support to create a central... ...to influence product and customer success roadmaps. #J-18808-Ljbffr Responsive
- Imprivata seeks a Community Development Manager to lead strategy, growth, and engagement of the customer community, owning the platform and cross-... ...customers. You will partner across Customer Success, Support, Product, Marketing, Sales, and Events to deliver exceptional...
$180k - $220k
...the development of lead-to-account (L2A) matching... ...Our Values Champion Customers Our customers’ success is what drives us.... ...how modern go-to-market teams actually work... ...specs Embed user research, usability testing,... ..., LLM-powered UX, or intelligent automation...UxFull timeWork at officeShift workLeanData
Brooklyn, NY2 days ago$115k - $130k
...experienced Product Marketing Manager to join... ...You'll be the champion for our service... ...can explain customer benefits in a... ...conducting market research, analyzing... ...with the product, UX, engineering, sales... ...alignment and success. Develop... ...features: You'll lead go-to-market strategies...UxDaily paidWork at officeRemote workFlexible hoursFacet LLC
Brooklyn, NY19 hours ago- Sapiens International is seeking a VP of Customer Success to own our most strategic insurance customers. You will be the senior point of continuity... ...of driving NR R and expansion in named accounts. You will lead cross-functional reviews and shape value narratives for...Remote work
- ...to play critical role in establishing a scalable Success function to ensure client success and expansion to accelerate Aden’s growth and impact on our customers. We need a process-driven, customer-centric CSM to lead new client implementations and stand up the Success...
$136k - $170k
Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable... ...have fun achieving great things together. Role Summary As a Customer Success Lead (CSL) for strategic accounts at Notable Health, you are...Work at officeRemote work3 days per week$140k - $160k
...alternative application process. eClinical Customer Success Team Lead Full Time 3 days ago Requisition ID:... ...the gap between healthcare and research. About the Role and Team: The... ...teams to surface customer feedback, market trends, and product enhancement opportunities...Full timeRemote work$91.6k - $114.5k
...everywhere. The Account Manager, Mid-Market works with a dedicated list... ...tasked with uncovering new customers and opportunities with organizations... ...designated territory. Hot Leads with 500+ employees are... ...but not limited to, Customer Success, Sales Operations, Technical...Work at officeNEMETSCHEK AG
Brooklyn, NY3 days ago$50k
...organizations, focused on training employees, customers, and partners at scale. We’re seeking a driven Account Executive to own mid-market opportunities in the U.S. and deliver... ...collaborate with Marketing, SDRs, Customer Success, and Product to accelerate growth. #J-188...Remote job- All Jobs > Customer Business Lead - Walmart Ready for more than just a job? Build a career with purpose. At... ...Category Management, Sales Finance, Shopper Marketing, and other key partners, to drive customer and business success. Build and maintain strong relationships with...Currently hiringWork at officeRemote work
- Dozuki, Inc. is seeking a motivated Mid-Market Account Executive to join our... ...will identify and engage SMB customers, demonstrate Dozuki’s solutions, and convert leads into loyal clients. The ideal... ...collaborate with marketing and customer success to build lasting relationships....Remote job
$400k
...all 50 states. We are hiring Mid-Market Account Executives to own a... ...new accounts to win, existing customers to expand, and named strategic... ...: partner with Customer Success on renewal and expansion plays... ...— you don’t wait for inbound leads; you build pipeline yourself....Contract workWork at office$217.84k - $326.76k
...million monthly active customers. We want to redefine... ...Role The North American Mid-Market Sales team at Cash App... ...create new pipeline, lead a consultative sales process... ...of responsibility. Success requires balancing... ...outbound outreach, market research, internal lead...Work at officeLocal areaRemote workFlexible hours- ...franklincovey.com. Title: Mid-Market Account Executive... ...Essential Job Functions Lead Generation: Identify... ...referrals, and market research. Sales Process... ...product management, and customer support, to ensure a seamless... ...Demonstrated success in managing multiple accounts...Full timeRemote work
- ...systems communicate directly, leading to endless copy-pasting from... ...without it. Why This Role Matters Mid-market is will play a huge role in... ...adding net new product by customer request every quarter. The pitch... ...Pilots to Conversion: Lock success criteria, scope, pricing, and...Full timeLive in
- TPx Corp. is seeking a Manager, Mid-Market Accounts to lead a team responsible for growing relationships with mid-... ...maintains senior relationships, ensures high customer satisfaction, and coordinates with Sales, Customer Success, Product, and Marketing. The position...
- Description The Manager, Customer Service will direct and oversee the organizations customer... ...: The Manager, Customer Service will champion the company’s newly implemented customer... ...Previous experience in a high-level Customer Success role is required Highly professional and...Contract workWork at officeRelocation
- ..., and visionary Senior UX Designer for a full-time... ...In this role, you will lead the resolution of our... ...Advocacy & Leadership: Champion an unyielding human-centric... ...coach and mentor mid-level and junior designers... ...designing and shipping successful features that leverage...UxFull time
Savvas Learning Company
Brooklyn, NY19 hours ago - ...TJ Maxx in Henderson, NV is seeking a Front-End Supervisor to lead a team of Associates on the sales floor, champion outstanding customer service, and promote loyalty programs while keeping the store clean, organized, and inviting. You will train and coach associates,...
TJX
Brooklyn, NY19 hours ago - ...Description The Customer Success Coordinator will work to develop relationships and trust with our members by providing top-of-the-line support... ...NAA The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and...Work at officeLocal areaFlexible hours
Apartment & Office Building Association of Metropolitan Wash...
Brooklyn, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Lead: Mid‑Market UX Research Champion. Be the first to apply!
Related searches
- customer success lead Brooklyn, NY
- customer success team lead Brooklyn, NY
- customer service team manager Brooklyn, NY
- customer experience team leader Brooklyn, NY
- customer service coordinator Brooklyn, NY
- customer service team lead Brooklyn, NY
- customer success coordinator Brooklyn, NY
- customer experience lead Brooklyn, NY
- customer liaison Brooklyn, NY
- customer retention Brooklyn, NY