Administrative Coordinator, Student Affairs

Administrative Coordinator, Student Affairs

Provides overall administrative support to the School Dean/Associate Dean, faculty, staff and students. Works collaboratively with colleagues to achieve goals of the department, school, division and college.

• Researches, collects, and compiles data for reporting and information purposes
• Coordinates routine office procedures
• Assists in developing and submitting year departmental budgets
• Review/reconciliation of monthly departmental expenses, budget matters and procurement card transactions; Generates monthly budget reports
• Orders supplies, equipment, and prepares purchase requisitions
• Assists in the development of improved methods and procedures for unit support staff operations
• Provide exemplary customer service with a professional and engaging demeanor, in a high-volume environment
• Positively responds to students' inquiries in a timely manner
• Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate
• Develops strong working relationships with key departments and employees across the College and community
• Schedules departmental meetings, prepares meeting materials, takes and disseminates minutes
• Prepares and maintains confidential correspondence and documents
• Manages supervisor's calendar and schedules internal and external meetings
• Arranges travel plans and itineraries, compile documents for travel-related meetings and monitor travel budget lines
• Monitors Academic Affairs' faculty professional improvement travel funds
• Reviews, and updates faculty academic workload
• Works with faculty coordinators to coordinate and manage course schedule
• Facilitates division projects/programs, such as retention efforts, office hours and other projects which address student success
• Collaborates with other Administrative Coordinators as needed
• Attends administrative meetings as required
• Establishes and maintains general office files and records
• Engages in ongoing professional development to remain abreast of quality service best practices, trends, methods and principles
• Performs other related duties as assigned

Required Qualifications Education and Experience/Training

• Associate's degree
• Minimum for three years' experience providing administrative support

Knowledge, Skills and Abilities

• Extensive knowledge of the daily operations of an executive office
• Strong organizational and time-management skills
• Excellent interpersonal, oral, and written communication skills
• Ability to foster a team environment and work collaboratively
• Ability to research and analyze issues and develop solutions
• Produce accurate work product and have a high attention to detail
• Ability to manage multiple projects simultaneously in a deadline-driven environment
• Working knowledge of administrative support concepts, practices and procedures with the ability to use in varied situations
• Demonstrated basic project management skills
• Demonstrated proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to develop and maintain relationships with key contacts to enhance work flow and quality
• Sensitivity to respond appropriately to the needs of students and the community

Competencies

• Service Focus
• Communications
• Quality of Work
• Collaboration
• Adaptability
• Time Utilization
• Continuous Improvement

Preferred Qualifications

• Bachelor's degree
• Demonstrated experience with Banner System and other College-specific software
• Demonstrated experience making sound decisions that affect a work unit or team

Essential Functions

• The work is performed in a normal, professional office environment
• The work area is adequately lighted, heated and ventilated
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note: Target Starting Salary Range: $45,000 to $50,000 The final offer for the successful candidate is targeted to fall within this range, but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s).