Regional Banker/Teller

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers, fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Regional Banker/Teller within PNC's Metro Market and Mid‑Market Region you will be based in Wayne, New Jersey. Job Description Manage the customer experience by identifying opportunities to improve financial wellbeing and create loyalty while increasing share of wallet. Participate in proactive sales and service activities, identify referral opportunities, and collaborate with ecosystem partners to grow customers’ share of wallet. Drive proactive sales conversations through outbound calling, service‑to‑sales, teller interactions, appointment setting, and effective lobby engagement, ultimately elevating client loyalty. Create customer loyalty and grow customer share of wallet through a differentiated customer experience. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty. Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Employee Expectations Customer Focused – Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions. Managing Risk – Assess and manage all risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Banking Products Digital Awareness Effective Communications Managing Multiple Priorities Matrix Management Problem Solving Prospecting Retail Lending Selling Understanding Customer Needs Work Experience Roles at this level typically do not require a university or college degree, high school diploma, or GED, but do require related experience or product knowledge. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No degree required. Certifications No required certifications. Licenses No required licenses. Pay Transparency Base Salary: $40,500.00 – $67,500.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based on company, business, and/or individual performance. Benefits PNC offers a comprehensive range of benefits for full‑time employees, including medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, adoption assistance, educational assistance, a wellness program, and paid time off (including maternity/parental leave, holidays, vacation, and sick days). Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line and your name, job ID, and preferred method of contact in the email body. For phone assistance, call View phone number on click.appcast.io and say “Workday.” All information provided will be kept confidential and used only to provide necessary reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr