Tier 2 MSP Help Desk & Service Desk Support
Axxys Technologies
Axxys Technologies, Inc. is seeking a motivated MSP Help Desk/Service Desk Support - L2 to join our team in Plano, Texas. You will support clients via phone, email, and remote tools, troubleshooting software, hardware, and network issues, and maintaining accurate ticket documentation. Responsibilities include installing and configuring software/hardware, collaborating with clients and peers, monitoring systems for outages, and escalating complex problems to senior engineers. #J-18808-Ljbffr Axxys Technologies
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Tier 2 MSP Help Desk & Service Desk Support in Plano, TX vacancy
$30.25 per hour
...1 yr Job Description Tier 2 IT Helpdesk Technician We... ...least 5 years of enterprise IT support experience. This role is essential... ...delivering high-quality IT service, with a strong focus on troubleshooting... ...end users in an IT service desk environment. Basic...SuggestedContract workWork at officeRemote workSBT Global, Inc.
Plano, TX2 days ago- Dexian, Plano, TX, is seeking an IT Support Technician to deliver Tier 1-2 support for desktops, laptops, printers, and mobile devices in a professional enterprise environment. The role emphasizes customer service, documentation, and strong troubleshooting skills. The ideal...Suggested
- ...unique, exceptional, and enhanced services to our clients. We have a... ...skilled and customer-focused Tier 2 IT Helpdesk Technician with 5... ...experience to join our dynamic IT support team. This position is... ...: Experience in IT service desk environments supporting 500+ end...SuggestedWork at officeRemote work
Woongjin, Inc
Plano, TXa month ago - ...Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part... ...ticket status and resolution. At least 2 years of experience in a help desk or service...SuggestedTemporary workWork at officeRemote work
- ...and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture:... ...team player with outstanding customer service skills Entry of time sheets, expense... ...Education/Experience/Certifications ~2+ years experience in IT related study...SuggestedWork at officeLocal areaImmediate start
Centre Technologies
Richardson, TX6 days ago - Axxys Technologies, Inc. is seeking a motivated MSP Help Desk/Service Desk Support - L2 to join our Plano, TX team. You will deliver technical support to clients via phone, email, and remote tools, helping ensure service quality and client satisfaction. The role emphasizes...Remote work
- ...fast-growing Managed Services Provider (MSP) dedicated to delivering... .... Our Service Desk is built around high... ...standards, responsive support, strong documentation... ..., and chats, resolve Tier 1 and Tier 2 issues efficiently,... ...experience in IT support, help desk, or a similar...Work experience placementWork at officeRemote work
- ...(COM HOME NETWORK SOLUTIONS LLC) is looking for a skilled Tier 2 Technical Support specialist to join our growing team in Frisco, TX. This is... ...driven environment. If you thrive on problem-solving and love helping people, we want to hear from you! Responsibilities:...
CTS (COM HOME NETWORK SOLUTIONS LLC)
Frisco, TX29 days ago - ...IT Support Technician - Job Summary The IT Support Technician provides Tier 1 and Tier 2 technical support to end users, resolving hardware, software, and basic network... ...will provide exceptional customer service while supporting desktop systems, user accounts...Work at officeRemote work
Dexian
Plano, TX3 days ago $26 - $31.24 per hour
...apply for the Technical Support Associate role at Donatech Corporation 2 weeks ago Be among the first... ...—this is not a desk or technician helper role... ...week ago Technical Support Tier I (Overnight Shift) Technical... ...article, started with the help of AI. #J-18808-Ljbffr Donatech...Full timeContract workImmediate startRemote workNight shiftAfternoon shift$55k - $65k
...Dedicated IT is a leading MSP (Managed Service Provider) with a niche... ...schedule, up to 2 days onsite at client... ...,000 - $65,000 As a Support Technician II at Dedicated... ...ll be at the heart of helping businesses in the... ...Working in our Service Desk, you'll gain hands-on...Work at officeDedicated IT
Plano, TX16 days ago- A leading IT services firm is seeking a Technical Support Analyst for a contract opportunity in Plano, TX. The role involves supporting the customer base, troubleshooting Windows operating systems, and diagnosing application issues. Ideal candidates should possess strong...Contract workH1bImmediate start
- ...of unique, exceptional, and enhanced services to our clients. We have a strong moral... ...seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for... ...a related discipline. Minimum of 2 years in software development (e.g.,...
Woongjin, Inc
Plano, TX17 days ago - SBT Global, Inc. seeks a skilled Tier 2 IT Helpdesk Technician in Plano, TX to maintain user productivity by resolving issues in Microsoft... ...environments. You will troubleshoot AD-related problems, support Office applications, and assist with onboarding, offboarding, and...Work at office
- ...and they are in need of a IT Technical Support - Level 2+ . A qualified candidate would have both... ...to affect repairs. Receive escalated service requests requiring an enhanced response.... ...is a plus ~ Having worked in an MSP environment is a major plus. Ideal...Local areaRemote work
K2 Staffing, LLC
Richardson, TX1 day ago - ...IT Support TechnicianSprout is a global IT hardware retirement provider for hyperscaler... ...and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition... ...of hands-on IT support experience (Tier 1–2)Provides on-site and remote IT support...Remote workWork from home
SMR | Worldwide
Garland, TX3 days ago - ...the job Sr. System Admin Tier 3- (Richard, Texas)... ...to 20% of the time VISA SUPPORT: No visa sponsorships supported... ...Working for an MSP (5+ years) Strong Microsoft... ...for 3 major areas of IT Service Delivery. Support and administration... ...of higher-tier Service Desk Technicians. Assisting...Visa sponsorshipRelocation package
- The 20 LLC is a nationwide MSP delivering technology solutions to businesses across the... ...We are seeking an Information Technology Support Desk Technician to provide on-site IT support with strong ticketing and customer service skills. You will resolve issues, document...
- ...sheds and playsets since 1975, helping make backyards a destination... ...America. We’re looking for an IT Support Technician to provide hands-on... ..., sales, creative, customer service, and other teams can work effectively... ...the future. Qualifications: 2+ years of hands‑on IT support...Work at officeLocal areaRemote work
- ...range $20.00/yr - $22.00/yr Direct message the job poster from Insight Global Job Requirements 2+ Years PC Technician/Desktop Support/Field Tech Excellent customer service skills Experience setting up Teams or Skype for Business Great communication skills, both...Contract work
- ...direction of the Manager, IT Service Management, the Technical Support Specialist will oversee and... ...1. Utilize the IT Service Desk system to detail all... ...dates/individuals involved. 2. Act as the initial point... ...to be escalated to a higher tier of support. 6. Exhibit superior...Work experience placementRemote work
- ...seeking a highly motivated Desktop Support Technician with strong... ...providing outstanding customer service. The ideal candidate is proactive... ...troubleshooting tasks Provide Tier 1 support for Google Workspace,... ...Requirements Qualifications 1-2+ years in a desktop support or...Remote workMonday to Friday
- ...LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that... ...technology solutions and support. We are passionate about fostering... ...Technology Support Desk Technician to provide remote... ...experience 1+ year of professional help desk experience High...Work at officeRemote work
- CornerStone Technology Talent Services is seeking a Service Desk Analyst I in the Dallas area. This role provides first-line technical support for desktops, laptops, and mobile devices, addressing... ...workforce. The ideal candidate has 2+ years in service desk roles, strong...Contract workWork at officeRemote work
- ...are seeking a Senior Technical Support Representative to provide ongoing... ...Senior TSR will deliver top-tier technical assistance and ensure... ...via case or phone according to service level standards Collaborates with... ...in SQL Server or PostgreSQL 2 years of experience with Azure...H1bWork at officeLocal areaRemote work
- A technology solutions provider in Richardson, Texas, is seeking a motivated Junior Network Engineer to provide technical support and order management for SD-WAN solutions. This position involves monitoring and troubleshooting network issues, assisting in device configuration...
- ...motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk Technician handles advanced... ...and contributes to continuous service improvement. The ideal candidate... ...Office 365. Escalate complex issues to Tier 2 support or relevant departments as needed....Work at officeRemote work
- Description Department: IT Services Reports to: ITS Supervisor Location: Corporate Office - Plano Company Description Edge... ...and services for business. Position Description Provide Tier I IT desktop support and hospitality-related third-party vendor platform support...Full timeTemporary workWork at officeRemote workShift work
$24 per hour
...of Smart Security & Technical Support! The Service Support Technician I plays a... .... Escalate issues to higher-tier specialists or field service... ...highly desirable. Minimum of 1-2 years of working experience... .... Their integrated approach helps clients reduce risk, prevent...Work experience placementLocal areaRemote workShift workNight shiftWeekend work- ...is a leading provider of professional IT services and staffing to businesses and governments... ...System) Job Description Technical Support Analyst On behalf of our client, Procom... ...Technical Support Analyst Job Details As a Tier-I Support Engineer for Security, within the...Permanent employmentContract workFor contractorsH1bImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 MSP Help Desk & Service Desk Support. Be the first to apply!
